Enclave at Grapevine Reviews (%countItem)
Enclave at Grapevine Rating
Address: 2311 W Grapevine Mills Circle, Grapevine, Texas, United States, 76051
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I lived in this apartment for over a year, never been late for any payment. By the end of the lease I was planning to move to FLorida and wanted to be on the month to month program however the rate I was quoted was over my budget and that's when an employee there convinced me to sign a 6 months lease to drop the rate and told me that I can cancel any time by submitting a 60 days notice. When I was about to move out and submitted the 60 days notice I was told that I will have to pay 85% of the remaining balance as a penalty for early termination ( Again I was told I only need to provide a 60 day notice) they also put me on collection knowing that they never tried to contact me via mail, phone, email or any way of communication. They dropped my credit tremendously. I called them to talk to a manager and nobody has had called me back.
There was an attempt to contact all lease holders via phone
call after residents moved out January 20th 2020. The final account statement was mailed to the
forwarding address provided at the time of move out. All lease holders are
equally responsible for paying amount owed within 30 days from move out. We
apologize for any miscommunication but at this time all payment arrangements
needs to be made with our debt collection agency, Blakely Witt to get this
resolved. They may be reached at ***.
Complaint: ***
I am rejecting this response because:
Regards