Empire Bedding & Furniture

Review: BOUGHT A BED FROM EMPIRE FURNITURE STATEN ISLAND LOCATION... ON 3-**-2014... PAYED IN CASH WE ARE EXPERIENCING A PROBLEM WITH SPRINGS POPPING OUT ON BOTTOM OF MATTRESS... CALLED THE LISTED NUMBER ON OUR RECEIPT AND WAS TOLD NOTHING COULD BE DONE BY THEM... EVEN THOUGH WHEN WE PURCHASED THE ITEM BRAND NEW NOT REFURBISHED... WE WERE TOLD WE HAD A 1 YEAR WARRANTEE THROUGH THEM AND IM NOT SURE HOW MANY THROUGH SERTA THEMSELVES... THEY HAD A VERY RUDE ATTITUDE AND WERE NOT HELPFUL AT ALL... I HAVE THE ORIGINAL RECEIPT...Desired Settlement: EITHER AN EXCHANGE OF ITEM OR REFUND...