Emerald Business Solutions Inc

Hello, we are sorry to hear about your disappointing experience with emeraldIn the initial meeting with the owner, it was made very clear about Emerald processes, that she is not an accountant, and therefore work does not get reviewed personally by herAll of Emerald's staff are in house
including a senior accountantAll bookkeeping goes through multiple levels of review by qualified staff before being filedEmerald price for one year of bookkeeping, accounting and taxes is $The quote for two years that was given to you was $after reviewing how much work needed to be done, this quote was based on the amount of work to complete to ensure proper filing, not based on the amount of incomeWe gave you the opportunity to discuss the mentioned quarter with our senior accountant for an explanation of why it may seem inconsistentWe appreciate all feedback to continue improving our servicesEmerald Business Solutions has been in contact with the client and we have come to an agreement to resolve this matter

Revdex.com:At this time, I have not been contacted by Liberty Tax Service  regarding complaint ID [redacted].Sincerely,[redacted]