Emera Maine

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***
Regards,
*** ***

Emera Maine appreciates Ms. [redacted]’ questions and concern with the past and current billing and for electric service, and associated security deposit requirements. We have carefully reviewed the account history and find that the information the company provided was accurate and followed the...

correct procedures. The best way to clarify and resolve any remaining questions is to call the company’s Customer Contact Center at [redacted]. We have customer service representatives available during business hours to answer your questions and resolve disputes. We will investigate your complaint and work with you to resolve it. If you disagree with our response, or we are otherwise unable to resolve your dispute, you have the right to appeal to the Consumer Assistance and Safety Division (CASD) of the Maine Public Utilities Commission at ([redacted]. Before you call the Commission, the CASD requires that you first give us an opportunity to respond to your complaint.