Elk Creek Outfitters

Dear Revdex.com, We did receive the customer's exchange, but the new shirt was on back-order We do have more shirts coming in, but we've decided to simply issue a refundWe issued a full refund on 4/19/

We are sorry for the delay in getting you the product you ordered, the item was on back-order and we we awaiting new products to arrive to supply you with the newest version We have issued a full refund and truly appreciate your support, we apologize for not being able to fulfill this order in a timely matterThank you!Kind regards, [redacted] /Owner

Company states that the product was back-ordered and had since came inCompany has sent the product to the consumer

We are doing our best to get the past due amount paid, we have contacted Rooster and will continue to communicate with them and get this resolved asap

We have issued a full refund to the customer

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
Donald ***

We have issued the customer a refund for the items that he did not receive

[A default letter is provided here which indicates your acceptance of the business's...

response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Marsha [redacted]

I've located the order  (ID#14396), we made an error and placed the bag in our pickup area. We will have the embroidery completed and shipped to our customer ([redacted])by the end of next week. We do apologize for this inconvenience.

Dear Revdex.com, We did receive the customer's exchange, but the new shirt was on back-order.  We do have more shirts coming in, but we've decided to simply issue a refund. We issued a full refund on 4/19/17.

We are sorry for the delay in getting you the product you ordered, the item was on back-order and we we awaiting new 2018 products to arrive to supply you with the newest version.  We have issued a full refund and truly appreciate your support, we apologize for not being able to fulfill this...

order in a timely matter. Thank you!Kind regards,[redacted]/Owner

Company states that the product was back-ordered and had since came in. Company has sent the product to the consumer.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
Michelle [redacted]