Electronic Arts

Initial Business Response / [redacted] (1000, 5, 2015/10/20) */ To whom it concerns, Thank you for bringing this matter to our attention We will contact the customer directly and resolve all concerns where possible Best regards, [redacted] EA Worldwide Customer Experience Initial Consumer Rebuttal / [redacted] (2000, 9, 2015/10/22) */

You want to know how i'm playing currently online? Cause Installed NHL and if I open NHL it then allows me to play maddenIf you guys at EA sports went to your official forums you could read messages from stuff people has posted online about how to trick the system so they can get into there account they are locked out ofTell you what I'm at work right now but I will take some pictures tonight showing that I can play my madden game by open NHL first then going back and opening Madden Without the NHL game installed on my system I would never been able to play Madden at allI will also show you a picture of the UK mailing address that is not mine that is attached to the account Complaint: [redacted] I am rejecting this response because:Sincerely, [redacted] ***

The Privacy Policy is a legally binding contract we have with all of our players, and thus we will not be able to share any information regarding what actions are taken against another player's accountIf the player in question is found to be violating the Terms of Service appropriate action will be taken

Complaint: [redacted] I am rejecting this response because: I have replied to the EA representative that reached out to me MULTIPLE times, at two different company email addresses, none with any sort of response I have to assume that EA's email system may be blocking my replies with the .TXT attachment that was requested of me, or I am being ignored Either way, successful communication has yet to be established The email chain thus far can be referenced in the attached PDF Sincerely, [redacted]

The most Honest and Reasonable vender I know in this business. [redacted] and his employees are patient and understanding,a pleasure to do business with!