Electric Factory Concerts

---------- Forwarded message ---------- sans-serif;">From: [redacted] ***< [redacted] @***.com>Date: Mon, Nov 30, at 12:PMSubject: complaint # [redacted] To: [email protected], [redacted] @myRevdex.com.orgI don't see an option to reply back to the message I received at the link belowThe Electric Factory reached out to my husband & I by phone over the weekend and apologized for the issue While they did not offer a refund, which I originally requested they did offer us three free tickets that will be held at the Box Office (making their resolution better than then "buy one-get one free" offer) I'm satisfied with the response from the Electric Factory and would like to ensure that their quick reply (to my husband's Twitter account) is documented as it was appreciated Their Marketing Director was kind and genuine in his apology and that certainly helpedI do hope though, in the future, that they'll learn from this and properly add appropriate disclaimers to future advertisementsIf you have any questions, please let me knowThanks! [redacted] ***

---------- Forwarded message ----------From: *** ***Date: Mon, Nov 30, at 12:PMSubject: complaint #***To: [email protected], ***@myRevdex.com.orgI don't see an option to reply back to the message I received at the link below.The Electric
Factory reached out to my husband & I by phone over the weekend and apologized for the issue. While they did not offer a refund, which I originally requested they did offer us three free tickets that will be held at the Box Office (making their resolution better than then "buy one-get one free" offer). I'm satisfied with the response from the Electric Factory and would like to ensure that their quick reply (to my husband's Twitter account) is documented as it was appreciated. Their Marketing Director was kind and genuine in his apology and that certainly helped.I do hope though, in the future, that they'll learn from this and properly add appropriate disclaimers to future advertisements.If you have any questions, please let me know.Thanks!*** ***

---------- Forwarded message ----------
sans-serif;">From: [redacted]<[redacted].com>Date: Mon, Nov 30, 2015 at 12:14 PMSubject: complaint #[redacted]To: [email protected], [redacted]@myRevdex.com.orgI don't see an option to reply back to the message I received at the link below.
The Electric Factory reached out to my husband & I by phone over the weekend and apologized for the issue.  While they did not offer a refund, which I originally requested they did offer us three free tickets that will be held at the Box Office (making their resolution better than then "buy one-get one free" offer).  I'm satisfied with the response from the Electric Factory and would like to ensure that their quick reply (to my husband's Twitter account) is documented as it was appreciated.  Their Marketing Director was kind and genuine in his apology and that certainly helped.
I do hope though, in the future, that they'll learn from this and properly add appropriate disclaimers to future advertisements.
If you have any questions, please let me know.
Thanks![redacted]