My recent experience at EEC Motors was over the top !! Right from the time I dropped off my *** for some minor body repair, which included an awesome courtesy vehicle, to the professional and courteous service and the bodywork done made my Titan look like new againThanks to Paul and Hani and their wonderful seamless serviceOh...nice touch with the bottle of water and a nice clean truck
Initial Business Response /* (1000, 8, 2014/09/19) */
This is in regards to the complaint below
We submitted a claim with [redacted] warranty for a complete clutch and flywheel replacement
The warranty company does not cover the clutch due to it being a wearing item client signed all warranty...
docs prior to taking delivery of the m5 he also has Brochure stating items covered. We went out of our way to repair the car getting the Labour covered. Such would normally not be covered as part of clutch replacement. We ended up getting a flywheel covered by warranty to help with Labour charges. The only charge client had was for the clutch and part of towing charges from ft mac we went above and beyond for this.
I have attached the invoice for review his complaint should be with [redacted] warranty. It is clearly stated that the clutch assembly is not a covered component
My recent experience at EEC Motors was over the top !! Right from the time I dropped off my *** for some minor body repair, which included an awesome courtesy vehicle, to the professional and courteous service and the bodywork done made my Titan look like new againThanks to Paul and Hani and their wonderful seamless serviceOh...nice touch with the bottle of water and a nice clean truck
Initial Business Response /* (1000, 8, 2014/09/19) */
This is in regards to the complaint below
We submitted a claim with [redacted] warranty for a complete clutch and flywheel replacement
The warranty company does not cover the clutch due to it being a wearing item client signed all warranty...
docs prior to taking delivery of the m5 he also has Brochure stating items covered. We went out of our way to repair the car getting the Labour covered. Such would normally not be covered as part of clutch replacement. We ended up getting a flywheel covered by warranty to help with Labour charges. The only charge client had was for the clutch and part of towing charges from ft mac we went above and beyond for this.
I have attached the invoice for review his complaint should be with [redacted] warranty. It is clearly stated that the clutch assembly is not a covered component