Dear [redacted] Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team
Dear ***,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team-- [redacted] Senior Manager, Communications edX [redacted] [redacted]
To Whom It May Concern:On behalf of the the edX Student Support Team, I am replying to Complaint # [redacted] Please find our response belowWe received the complaint via mail (not email), and I have attached the letter we received from the Revdex.comPlease let me know if you need any additional informationThank you.***Dear ***,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team-- [redacted] Senior Manager, Communications edXPortland StCambridge, MA 02139###-###-####mobile: ###-###-#### [redacted]
To Whom It May Concern:On behalf of the the edX Student Support Team, I am replying to Complaint # [redacted] Please find our response belowWe received the complaint via mail (not email), and I have attached the letter we received from the Revdex.comPlease let me know if you need any additional informationThank you.***Dear [redacted] ,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceThe Project Management course you enrolled in does not offer credit through an edX partnershipAdditionally, edX does not offer transcripts or credit transcripts, as we are not an accredited higher education institutionLearners who enroll in the verified track, such as yourself, receive verified certificates to show that they have successfully completed the courseworkOur student support service responded to your request and regenerated your verified certificate.Additionally, learners who enroll in the verified certificate track, have until days after their payment or days after the course starts to request a refundUnfortunately, your request was submitted after these timeframes, and after these dates, we can no longer provide a refund.You may want to contact your university to see if they will accept the verified certificate as proof of your course completionIt is then up to the university or college to determine whether they will award credit for your edX courseworkEdX does not provide credit for its courses.We hope this helps clarify your concernsAnd, we hope you continue to learn at edx.orgThank you.Best,The edX Student Support Team
Dear [redacted] Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team
Dear ***,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team-- [redacted] Senior Manager, Communications edX [redacted] [redacted]
To Whom It May Concern:On behalf of the the edX Student Support Team, I am replying to Complaint # [redacted] Please find our response belowWe received the complaint via mail (not email), and I have attached the letter we received from the Revdex.comPlease let me know if you need any additional informationThank you.***Dear ***,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceA representative from the edX Student Support Team has reached out to you directly and will work with you to provide a solution.We look forward to working together to resolve this issueAnd, we hope that you continue to learn at edx.orgBest,The edX Student Support Team-- [redacted] Senior Manager, Communications edXPortland StCambridge, MA 02139###-###-####mobile: ###-###-#### [redacted]
To Whom It May Concern:On behalf of the the edX Student Support Team, I am replying to Complaint # [redacted] Please find our response belowWe received the complaint via mail (not email), and I have attached the letter we received from the Revdex.comPlease let me know if you need any additional informationThank you.***Dear [redacted] ,Thank you for being an edX learnerWe value your feedback and apologize for any confusion and inconvenienceThe Project Management course you enrolled in does not offer credit through an edX partnershipAdditionally, edX does not offer transcripts or credit transcripts, as we are not an accredited higher education institutionLearners who enroll in the verified track, such as yourself, receive verified certificates to show that they have successfully completed the courseworkOur student support service responded to your request and regenerated your verified certificate.Additionally, learners who enroll in the verified certificate track, have until days after their payment or days after the course starts to request a refundUnfortunately, your request was submitted after these timeframes, and after these dates, we can no longer provide a refund.You may want to contact your university to see if they will accept the verified certificate as proof of your course completionIt is then up to the university or college to determine whether they will award credit for your edX courseworkEdX does not provide credit for its courses.We hope this helps clarify your concernsAnd, we hope you continue to learn at edx.orgThank you.Best,The edX Student Support Team