Ed's Handyman Services

Hello [redacted],It was good speaking to you a few times this week, and thank you for bringing this to my attention. I can confirm all your concerns have been addressed and your support contact will be calling you on Friday to see if there is anything else you would need updating on your site in...

readiness for your event. We have also created a brand new module on your donate page to assist you better with lead generation. The delays in making the edits were caused by moving your website from one server to another. As a result, FTP access would not work during this time.I do apologize for the inconvenience this may have caused. We'll make sure we keep you and our other clients more informed in the future

[redacted] We've made a few attempts to contact you, but without success. Everything has been processed, as per you request, and the account has been closed.

I do not see a refund on my account.  I will not accept outcome unless I see $1372.00 refunded.  Closing my account with no refund is not what I asked for

Unfortunately, the website issues still exist.  After a couple of conversations with WebCreationsUS there hasn't been an acceptable resolution.  I sent an email on 11/9/16 to the individuals listed below who are involved in my website design requesting resolution of all outstanding issues resolved by no later than 11/11/16.  The following are examples of issues that were discussed with the project manager via a telephone call on 11/4/16 but to date are still outstanding: The website is no longer loading properly as a result of being moved to a different server and I can't view the pages on the website, the fillable forms do not send an email to the company email address, the logo has been increased in size per my request but is not aesthetically pleasing or proportionate, the instagram icon is still on the homepage after I requested to have it removed.  Why was my site moved to a slower, uncooperative server this was not per my request?  I would like it moved to a faster server or back to where it worked properly before.  At this point, I am not sure if a resolution is possible. My initial Revdex.com complaint asked for resolution by 11/4/2016. Sam M[redacted] ([redacted]); Adam L[redacted] ([redacted]);Ravi ([redacted])

Dear [redacted] As previously stated, your original request has been processed. Each banking institution will have their own transfer times which is out of our control. Your account is now 100% closed and there is nothing further for us to add from our side.  Thank you,

Due to the 2000 character limit, a response is attached as a PDF

Here are a couple screenshots of emails between WebCreationUS and [redacted] signed off on the website, as the email shows, and this is the response I sent to [redacted] after I stopped...

laughing at his pathetic offer. I have hundreds of emails, between WebCreationUS and [redacted] going back to April/May 2015.The emails, versus WebCreationUS's response, shows just how much they intend to lie to try and make themselves look good. The response from them also did not include any type of settlement agreement, typical.WebCreationUs lies, is has a complete staff of incompetent employees and obviously intends to continue to scam customers instead of providing the services they advertise.They need to respond to the asked for agreement, instead of prancing around and coming up with new lies! David V[redacted]