Edge Family Fitness

We did receive the cancellation request via email on April 21st, Per our membership agreement the member has the right to cancel and receive a refundThe amounts stated are correctThis agreement has already been processed for cancellation and refundPer our membership agreement refunds take days and the customer will see the refund within days Thank you, Carlos S [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me provided that the funds are in fact returned to meSincerely, *** ***

Monday June 26, 2017Resolutions @ Revdex.comWe have received a complaint with the ID of [redacted]  against Edge Family Fitness in Wilsonville, OR. After reading the complaint from the customer the complaint is accurate and we have reached out to the customer to settle the concern. We have agreed...

to issue a dues credit for the customer of 2 months and the customer will retain the personal training sessions as we do not refund personal training. Both the customer and the business are satisfied with the resolution.

We did receive the cancellation request via email on April 21st, 2016. Per our membership agreement the member has the right to cancel and receive a refund. The amounts stated are correct. This agreement has already been processed for cancellation and refund. Per our membership agreement refunds...

take 14 days and the customer will see the refund within 14 days.
 
Thank you,
Carlos S[redacted]