Edgar A. Radue, Inc.

We purchased a leather sofa and recliner. When the delivery men came to our house, one of them was constantly complaining about why the delivery was scheduled for that day (February28).

After trying both of our doors, they said they couldn't get the sofa through either door. While they were at our house, they made numerous gouges in our woodwork while trying to get the furniture through a doorway. The they said that we would be charged $75.00 for delivery because they had spent more time at our house than they should have. Today,(March 3), we went to their store to discuss the issue with them. Of course the owner wasn't there, We were treated very rudely

the lady that was working there. In the meantime, my wife got upset and later apologized for it.

Later the owner called and would not listen to anything my wife had to say. He claimed that because our house was messy, his men weren't able to get the furniture into our house. Bitter-Neumann always claims to have free delivery, but doesn't tell about the conditions they have. Apparently "free delivery"

only applies if it doesn't take more than a few minutes. We are out $75.00 and have nothing to show for it and a hacked up door way