EconoLodge Reviews (%countItem)
EconoLodge Rating
Description: Hotels, Hotels (except Casino Hotels) and Motels (NAICS: 721110)
Address: 1010 County Road 208, Eutaw, Alabama, United States, 35462-3720
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+1 (205) 374-0256 |
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I booked the hotel on the morning of 2-17-20 on *** for the econo lodge , upon arrival and checking in at 649pm on the evening of 2-17-20 , the desk clerk asked to see my card I booked with to find my reservation. He then proceeded to charge my card. I discovered this the next morning before checking out. I showed my bank statement to the desk clerk and he assured me it would 'release? by the next day. It has not. I was charged for a hotel I already paid for through ***. I have attempted several times to reach the hotel and every time they claim the manager isn't in and they can't return my money. I have paid twice for a hotel room I stayed at once. They refuse to return my calls or refund me my money.
Order_Number: XXXXXXXXX
Refund I want my money back that i paid at the hotel because i had already paid my stay online via
We are very sorry to hear that our guest refund did not process in time manner. but there was misunderstanding in this guest transaction. we were assume that we suppose to charged on guest credit card, but it was through priceline.com where guest already paid to them and we need charged on priceline.com virtual credit card. this is where we got misunderstandings. but as of march 4th, 2020, we have process guest full refund of $56.22. I have attached refund voucher for your reference and guest. This refund may take up to next end of the business day to reflect on guest credit card.