Ecig City 4

This customer was out of our hour warrantyWe told him to contact manufacturer and let us know if he had any questionsCustomer received product on 4/contacted us on 4/Our policy is stated on website before purchase and on invoice

I am rejecting this response because:
The item was brand new - it was not received until 4/ Since it is an imported item apparently the shop does NOT want to support the products they sell