EC Office Products, LLC

I am not going to apologize to a man that treated me as if I were a dogAs soon as he called and informed me of the problem I attempted to take care of the problemI told him I would send a replacement and he cut me off and demanded that I overnight his product to himThat was not an optionWhen I told him we couldn't do that he told me that I was going to shut my mouth and listenI am not going to let a customer bully me after I tried to resolve his issue in a kind matterHe's not worth taking care of, I'd rather lose the $I spent on his order than ever deal with him again

Complaint: ***
I am rejecting this response because:"I don't like the guy so I refuse to resolve his complaint" is not a valid business response to a complaint
Sincerely,
*** ***

I am not going to apologize to a man that treated me as if I were a dog. As soon as he called and informed me of the problem I attempted to take care of the problem. I told him I would send a replacement and he cut me off and demanded that I overnight his product to him. That was not an option. When...

I told him we couldn't do that he told me that I was going to shut my mouth and listen. I am not going to let a customer bully me after I tried to resolve his issue in a kind matter. He's not worth taking care of, I'd rather lose the $45 I spent on his order than ever deal with him again.