EB Asphalt & Landscaping LLC

From: J [redacted] Sent: Friday, January 23, 10:AM To: [redacted] Subject: settlement This is to inform you that the complaint which I made yesterday against E & B Asphalt & Landscaping has been settledI received $as a settlement for the $which I felt I was owedThis ends all claims against Mr [redacted] of E & B Asphalt & Landscaping Thank you for your help in settling this complaintSincerely, [redacted] [redacted] ###-###-#### [redacted]

Revdex.com:When the contractor returned to review the work done he did agree that it was done too quickly and would return to finish the work I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted] ***

We are currently working with customer to resolve this issue There was a misunderstanding regarding the additional work and we will have this resolved shortlyThank you

Concerns of Top Soil and Drainage have been rectified for the customerWe do apologize to the customer for any inconvenience this may caused them

To Revdex.com: Regarding the Complaint by [redacted] ***, There was a misunderstanding, he did not understand that doing coats of sealcoat is needed to be put down separately When we did one coat, and left he over reacted said the driveway was not completed We told him it would more coatWe apologize to the customer that he was not happy We did go back out there and finish the job and confirm he was ok now with the work If you need anything else from us please call or email please Have a good day! [redacted] - Secretary [redacted] - Owner - [redacted] E & B Asphalt & Landscaping [redacted] Phone: [redacted] Email: [redacted] On Monday, August 24, 1:PM, [redacted] < [redacted] > wrote:

Complaint: ***
I am rejecting this response because: There was no misunderstanding on my part as the written
contract was specific as to the additional work agreed uponA representative from the company did come to see me and understands and agrees with my expectationHe committed to completing the work ASAPThat was approximately two weeks ago and I am still waiting
Sincerely,
*** ***

From: J*** *** *** *** *** Sent: Friday, January 23, 10:AMTo:
***Subject: settlement This is to inform you that the complaint which I made yesterday against E & B Asphalt & Landscaping has been settledI received $as a settlement for the $which I felt I was owedThis ends all claims against Mr*** *** of E & B Asphalt & Landscaping. Thank you for your help in settling this complaintSincerely, *** *** *** *** *** *** *** ***
*** ** *** ###-###-#### ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

To Revdex.com:
"background: white none repeat scroll 0% 0%;">Regarding the Complaint by *** ** ***, There was a misunderstanding, he did not understand that doing coats of sealcoat is needed to be put down separately. When we did one coat, and left he over reacted said the driveway was not completed. We told him it would more coatWe apologize to the customer that he was not happy. We did go back out there and finish the job and confirm he was ok now with the work If you need anything else from us please call or email please Have a good day! *** *** - Secretary *** *** - Owner - *** E & B Asphalt & Landscaping ** *** *** *** ** *** Phone: *** Email: ***
***
On Monday, August 24, 1:PM, *** *** wrote:

Revdex.com:
When the contractor returned to review the work done he did agree that it was done too quickly and would return to finish the work
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Sincerely,
*** ***

From: J[redacted]  Sent: Friday, January 23, 2015 10:43 AM To: [redacted] Subject: settlement   This is to inform you that the complaint which I made yesterday against E & B Asphalt & Landscaping has been settled. I...

received $300.00 as a settlement for the $450.00 which I felt I was owed. This ends all claims against Mr. [redacted] of E & B Asphalt & Landscaping.  Thank you for your help in settling this complaint. Sincerely,   [redacted]   [redacted]
[redacted] ###-###-#### [redacted]

Revdex.com:When the contractor returned to review the work done he did agree that it was done too quickly and would return to finish the work.
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

To Revdex.com:   Regarding the Complaint by [redacted], There was a misunderstanding,  he did not understand that doing 2 coats of sealcoat is needed to be put down separately.  When we did one coat, and left he over reacted said the driveway was not...

completed.  We told him it would more coat. We apologize to the customer that he was not happy.  We did go back out there and finish the job and confirm he was ok now with the work.   If you need anything else from us please call or email please.   Have a good day!   [redacted] - Secretary [redacted] - Owner - [redacted] E & B Asphalt & Landscaping [redacted] Phone: [redacted] Email:  [redacted]
[redacted]
    On Monday, August 24, 2015 1:15 PM, [redacted] <[redacted]> wrote:

We are currently working with customer to resolve this issue.  There was a misunderstanding regarding the additional work and we will have this resolved shortly. Thank you

Concerns of Top Soil and Drainage have been rectified for the customer. We do apologize to the customer for any inconvenience this may caused them.

Seems like a quality job. Time will tell. If you hire this company, make sure that EVERY last thing is written down. We have gone over the contracted price by 1400.00 dollars. First the driveway ledge could not be widened by as much as promised. Drill bits were broken and they went "over budget" on that part of the job. Another stone company came in and did a wonderful job finishing E& B's rock chipping and widened the opening even more than we had asked, but we paid the entire cost of this extra contractor. Splitting the overage would have been fair. At the end of this job, we are now paying extra for the dirt to finish off the outline of the driveway and for the labor to rake it all. Really???? To reiterate, the quality looks nice, but if you hire this company, make sure every detail of the job is written down.