Eastwood Custom Homes

Eastwood would not provide a bid without us telling them what our budget wasNo other builder required thatWe had to call them for the dispositionDon't waste your time unless, presumably, you want to commit to a price range before knowing their pricingNot a professional position and defensive and rude in response

Subject: Eastwood Homes Mislead us when putting a deposit down on a house

My daughter and I were mislead by salesperson, Whitney Stiles at Eastwood. We signed a contingency agreement to by an Eastwood Home, with the assurance that Whitney told us that we would probably get our whole deposit of $3,000 back. This was a spec home that was almost finished, we only made one change, the color of the carpet. We had 60 days to sell our existing home, but could not. Our Realtor was with us when we signed the contract, and heard the assurances that Eastwood wants happy customers and would probably give our whole deposit back, if we could not sell our house in time. They were very sympathetic at the time.

I live with my daughter, who has two children, and is getting a divorce. I stepped in to help get my daughter into this house, with my retirement money. I am 73 years old.

When we tried to get the deposit back, they only returned half of the $3,000 deposit. They turned very negative and seemed not to care. Whitney's sales manager is Brian DeGabriel, who never returned my emails, and only responded negatively through Whitney.

William Wagoner and Lauren Gardner

Review: Eastwood Homes finished building our home in October 2007. One part of our house was a concrete patio off the back of the house. In Spring 2008, the patio started to crack. We contacted Eastwood Homes to come take a look at it. They had the company who poured the patio come look at it as well. That was the last we heard from them. Eastwood has been not responding to phone calls for years. From the concrete professionals that I have talked to, they said the reason for the cracking was poor backfilling before pouring the patio and the fact that they did not use rebar throughout the entire patio, they only used it about three feet from the house.Desired Settlement: We would like Eastwood Homes to cover the cost of replacing the patio.

Business

Response:

The building contract clearly says that concrete does crack and is not covered by any warranty. Eastwood is no longer in business.