Easterly Homes, LLC

[redacted] did purchase a vehicle from us, it did need some repairs, we made all the repairs she requested. we repaired the brakes, the engine light. they were done on seperate occasions. the alternator stoped working, she had to have the vehicle towed, we made the repair. and when the engine...

light came back on, we were willing to repair it again, but she returned the vehicle. [redacted] has never herd the word no, everything she asked, she received. We do not operate a criminal operation, we have been in business for over 15 years. the experience she had with us is the used car business, we have to make repairs to many cars, that does not make us a criminal. But no where in her complaint do you see her being denied service. this is no excuse, but the vehicle has 144k miles. We resolved the issue, I am buying the vehicle back from the bank, she is no longer obligated to make any payments to the bank, and she will not have a repo on her file.