East Wenatchee Water District

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me They have went out of their way to make things rightI am satisfied with the results Regards, [redacted]

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to meThe business has resolved this dispute and I have verified the refundThis dispute can be removed/resolved Regards, [redacted]

[redacted] has been contacted, spoken to, explained the situation, and refundedShe is very happy right now and has asked to have her complaint withdrawn

This was a technical error on our partShe is 100% in the rightWe completed her $refund today

This is one of our marketersShe bought a non-refundable sample pack credit that she could ship anywhere in the worldShe talked to one of our other marketers who told her she could transfer customers (which you can)She thought they meant sample creditsEven though we are not obligated to refund Crystal she has been refunded her $today

HI ***! All you have to do is click MY PROGRAM to remove or modify any ordersThat being said, we have deleted your account and refunded your purchase! Hopefully we will see you again soon!

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Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

Agreed to our terms and conditions of our offer but possibly did it in a rushMaybe she didn't read them? We refunded $on 10/24/after she spoke with customer service multiple times

I WILL BE RETURNING Boxes of the product for full refund, but the claims they made are false After an initial order of Skinne months passed and no further product was ordered or received I NEVER ordered Energe which was included in the two disputed shipments I did attempt to contact them by email on June 6, to: *** *nd *** Both emails were kicked back to me which I have DAEMON COPIES OF I did attempt to call them at least six times The first time I did leave a message expressing my disatisfaction and not receiving a response I called five other times and received the message their mailbox was full That is when I contacted the Revdex.com.So I feel their response is and although I will take them up on the offer to return the products for full REFUND, I want Togo on record to let you know they are not being truthful in their claims.I initially returned the first shipment by registered mail and after a month that product was returned as undeliverable

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution would be satisfactory to me They have went out of their way to make things rightI am satisfied with the results.
Regards,
*** ***

We are sorry to hear you didn't enjoy your experience. We have over 500,000 members who have used our program for fitness coaching so we feel pretty good about what we offer there. That being said, I am more interested in your experience that made it "feel like an [redacted]". Since we are not an [redacted] we...

certainly don't want to come across that way. Could you give more detail? Also, which customer service link is dead? We just checked them all and they are working so if we missed one we definitely want to know! As far as your email is concerned, you didn't ask for help or we would have happily given it. You just said you wanted a refund so our team looked at your account, looked at the full page of clearly laid out terms and conditions you agreed to, and informed you that you didn't qualify for a refund. This is 100% accurate. All that being said, if you can help us make our experience better by answering the questions above and agree to remove this complaint we will happily make an exception and refund your charge. Let us know.

Hello! No purchases are every shipped without our customer having to check a terms and conditions box before hand so you definitely did order the products. At any time you could have called, emailed or submitted a ticket, logged into our website, or cancelled the order from our phone app so we are...

definitely accessible. Your future orders have been cancelled and if you return your product that order will be refunded as well. Our address is on our website [redacted])  but here it is again just in case: 7[redacted]

This was a technical error on our part. She is 100% in the right. We completed her $10 refund today.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me. The business has resolved this dispute and I have verified the refund. This dispute can be removed/resolved. 
Regards,
[redacted]

This issue was a combination of our merchant account not updating our new phone number on our customer's credit card statements and our customer rushing through the order form and not reading the terms and conditions. The customer has been refunded, has told us they will remove the complaint from...

the Revdex.com , and our number has been updated.

[redacted] has been contacted, spoken to, explained the situation, and refunded. She is very happy right now and has asked to have her complaint withdrawn.

This customer has been contacted, shown where she agreed to this purchase, emailed customer service back and forth four times, and refunded out of good faith. (even though we are not required to) We consider this matter closed and this customer treated more than fair. We would appreciate this...

complaint being removed.

Spoke to our customer service reps. Mr. [redacted] agreed to our terms and conditions of our offer but possibly did it in a rush. Maybe he didn't read them? His three charges were refunded to him 8/20/15

We are disappointed that Mrs [redacted] was unhappy with her experience. We are investigating the situation to see if there were any technical breakdowns. She is in touch with our customer service department with regards to a refund and we wish her luck in her weight-loss journey.

HI [redacted]! All you have to do is click MY PROGRAM to remove or modify any orders. That being said, we have deleted your account and refunded your purchase! Hopefully we will see you again soon!