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Earth Breeze

2839 Nansen Dr Ste C2, Medford, Oregon, United States, 97504-4158

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Reviews Online Retailer Earth Breeze

Earth Breeze Reviews (%countItem)

• Mar 03, 2024

Need help to cancel have over 50 left
Please give a phone number that works I can’t get through to cancel order made in March 3,2024 CANCEL THE ORDER! Ty

Shame on your company. Complete Fraudsters
I ordered one time only to try your product. I kept receiving more product the next month.
I tried to notify you but could not reach anyone by phone. The message said email your dispute. It also asked for my email address, and someone would be in touch within X number of hours. No one contacted me or responded to my email. I have followed up for 3 more months still with no response. Anyone reading this will think "stupid man. Just cancel with the credit card company." Well, that is not possible because this is a reoccurring charge and I need to stop it through the merchant. My only other option is to cancel this card and have a new card issued. I use this card for all my monthly auto pays. Over 16 accounts that I now have to contact each one to change my cc account #. STAY AWAY FROM THIS COMPANY. THEY MUST BE TOO BUSY SAVING THE EARTH TO DEAL WITH THIER CUSTOMERS. SHAME ON YOU EARTH BREEZE

Unable to contact Customer Service by phone
I have been using Earth Breeze for several months now and have been totally satisfied. I have a question and I was hoping to find a way that I could speak to someone however I was unable to get through to ANYONE. I have 5 Earth Breeze envelopes and I noticed that 3 of them had a MFG Date and an EXP Date. the other 2 envelopes had no dates on them at all. I wanted to speak to someone to find out how I would be able to determine the EXP DATE on the envelopes that had no date on them? If someone could let me know WHY some have dates on them and some do not. Thank you very much.

Fraud/Scammers
I ordered online via the Facebook ad. Filled out all the required info. My bank shows on 6/18/23 $26.98 was taken from my checking acct. I never received an order # or an email from them. I answered their direct message on FB and they just ask dumb questions and never try to fix the issue. I'm turning them in to my Fraud dept at my bank.
zero rating

+1

EARTHBREEZE.COM 8009616535 OR
Earth Breeze's contact info: EARTHBREEZE.COM
1-800-961-6535
1801 Sage Road, Medford, OR 97501-1759

+7

Crooks
I received the laundry sheets and they work well. HOWEVER every week my bank account is deducted for more sheets and I don't have a standing order, nor do I get the sheets. They do not respond to email and I have had to hire an attorney. STAY CLEAR OF THESE FRAUDS.

+3

You Insist On Having My Phone Number But I Can't Have Yours? WTH?
Pretty sad way to do business Earth Breeze. You do not give a phone number out for any customers that have been inconvenienced in dealing with your company. I don't have the time.of day nor the patience to do this with you so pull your heads out of your uh-huhs and start dealing with your customers

+6

WHAT is your phone #? NO HELP on email!
NO HELP ON EMAIL. ASKED FOR A PHONE CALL-------NEVER HAPPENED! please! I want to try your product! oops! phone # 806-444-7282 Tommie Wilson come on, people! How can I get the help I need with my order,
when you refuse
to call me!
This is NOT good Customer Service!

+8

Would just like a telephone number
I have gone round and round with the e-mail info.
I ordered the laundry sheets on June 1. I have a charge on my bank statement no laundry sheets. I did just receive the dryer balls but no laundry sheets.
Would just like to talk to someone.
Your question instruction do not work for me.
Marion Selover

+7

Shipped product without approval
I just received and was charged for this product. I was not on an auto shipment, and actually only purchased it 1 time over 5 months ago, so not sure how I received this. I've emailed 1x and sent 3x on their contact page and no response. I don't even have an account, I checked my email and they said I didn't have an account. HELP, how do I get in contact with this company to stop shipments...that I never approved.

+7

Need help.
Love the product but want to order when I need it and NOT be on automatic send. I am a 2 person home and already have two packs and a third justarrived. My phone is 619 838-9923. Please let me know you received this message! Thanks. Linda Dee Ames.

+5

I totally agree with you, I would like to order my packets on my own when I need them! I ordered for a years supply and would like to cancel my order so I could order by myself, when needed. Please call me at 508 990 8667 so we can discuss this. Thank You Jackie

I hope the problem is fixed. I'm alone and I think I only need one 60 load package per year. There's 52 weeks in a year and I don't do laundry every week. I empathize with you.
Genevon

Great product. Unscented does have a slight scent but I could tolerate it ok. Scent also dissipates after 2 or 3 days while the package is left out. Washes clothes well and no mess! And I feel great about zero plastic. Great for travel! Customer service is good. A little confusing at first - no login to the website. Just email the address in the FAQ and they respond very quickly.

+5
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Address: 2839 Nansen Dr Ste C2, Medford, Oregon, United States, 97504-4158

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