Early Does It, LLC

Mr. [redacted] Please allow us apologize for your dissatisfaction and inconvenience.  We have reached out to you directly with a solution.   Thank You.

Ms. [redacted],We do understand and again apologize for your dissatisfaction.  However, we have done nothing wrong.  We have merely abided by our policy.  The ticket were NOT purchased through us directly as you were made aware of this, therefore the fees have nothing to do with us.  The fees are obtained by the site used to make the purchase.  The “ship” date you were given is an “estimated” ship date, which is provided as the very latest date the tickets could be provided.  Most tickets are shipped and received more than four days before the event, this is not specific to just your order.  We have a contractual duty to process and ship your order, so when tickets are ordered and available, they are then shipped.  There is not “officially” a dispute regarding this and therefore we have to proceed with the process.  It is NEVER our goal to offer unsatisfactory customer service however this is a common issue and so it simply comes down to not being able to refund every order with this issue.  We apologize again for your dissatisfaction because this is not our intent at all. Thank You