Earley's Farm and Hardware

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

In response to the tractor issueWe are willing to perform the task that we are responsible for We are having problems finding the correct part There are fees involved in this process that will not be covered under warrantee , and will need to be paid forHauling , delivery and certain wear parts are not covered under Husqvarna's warrantee programsWe are sorry for this problem to occurWe are not happy that we could not get the needed parts sooner, as they were and are not available at this timeWe are however equally disappointed in the confrontational manner of the MrsWe will not and do not condone the violent tones of the past conversations and we will continue to do the best we can to offer quality service and productsHopefully we will get our needed part soon, the tractor will be brought to us and we will no longer be able to offer free services due to our currant situationWe will fix the tractor , and the need fees will have to be paid before removing the tractorWe are not "jerks" and professional respect needs to be from both us and the customerCary E [redacted] , owner ,Earley Farm and Hardware Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

In response to the tractor issueWe are willing to perform the task that we are responsible for We are having problems finding the correct part There are fees involved in this process that will not be covered under warrantee , and will need to be paid forHauling , delivery and certain wear
parts are not covered under Husqvarna's warrantee programsWe are sorry for this problem to occurWe are not happy that we could not get the needed parts sooner, as they were and are not available at this timeWe are however equally disappointed in the confrontational manner of the MrsWe will not and do not condone the violent tones of the past conversations and we will continue to do the best we can to offer quality service and products. Hopefully we will get our needed part soon, the tractor will be brought to us and we will no longer be able to offer free services due to our currant situationWe will fix the tractor , and the need fees will have to be paid before removing the tractorWe are not "jerks" and professional respect needs to be from both us and the customerCary E*** , owner ,Earley Farm and Hardware Inc

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
*** ***

All fixed as we said it would beThe customer has been fully taken care of, we would like it stated the matter has been resolved peacefullyThank you , Cary ***, Earley Farm & Hardware