I filed a complaint about BSB with the Revdex.com on July 21st, at? 8:30? (complaint # [redacted] )That same day, at? 4:00, I received a phone call from the local craft store that works with BSB telling me that Bud had authorized a refundThey asked me to bring my receipt in to the store so they could process itI went in on Saturday, July 22nd, about? 9:30? or so and I was pleasantly surprised (and a little shocked) that I was issued a full refund, not just the amount to replace the broken controllerI gave them the broken controller (the one I got instead of my own) to return to BSBI want to thank Bud and BSB for being so quick to respond to the complaint and for giving me a refundI hope they will be this helpful with all of their customers in the future
I filed a complaint about BSB with the Revdex.com on July 21st, at? 8:30? (complaint # [redacted] )That same day, at? 4:00, I received a phone call from the local craft store that works with BSB telling me that Bud had authorized a refundThey asked me to bring my receipt in to the store so they could process itI went in on Saturday, July 22nd, about? 9:30? or so and I was pleasantly surprised (and a little shocked) that I was issued a full refund, not just the amount to replace the broken controllerI gave them the broken controller (the one I got instead of my own) to return to BSBI want to thank Bud and BSB for being so quick to respond to the complaint and for giving me a refundI hope they will be this helpful with all of their customers in the future