As I see it, the customer should have no concernsThe van was repaired at no charge & delivered to EagleRiver TireIf he was charged by Eagle River tire it is beyond my controlIf we offended him by stating his van was Old, rusty & high mileage, I apologizeIt was stated to show weassumed it wasn't his primary vehicle & not a high priority(I'm not aware that he even called timesI knowhe called times the last morning)I don't feel the need to apologize for losing my temper & swearing at him after he shouted "Finish my G*dD*mn car" in my ear and finished with a "Fk You" to my wife.To sum up, in my opinion, there's nothing more we can do to alleviate his outrage.Sincerely, [redacted]
As I see it, the customer should have no concernsThe van was repaired at no charge & delivered to EagleRiver TireIf he was charged by Eagle River tire it is beyond my controlIf we offended him by stating his van was Old, rusty & high mileage, I apologizeIt was stated to show weassumed it wasn't his primary vehicle & not a high priority(I'm not aware that he even called timesI knowhe called times the last morning)I don't feel the need to apologize for losing my temper & swearing at him after he shouted "Finish my G*dD*mn car" in my ear and finished with a "F
k You" to my wife.To sum up, in my opinion, there's nothing more we can do to alleviate his outrage.Sincerely, [redacted]