E Z STORAGE Reviews (3)
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E Z STORAGE Rating
Address: 1119 Courier Pl, Smyrna, Tennessee, United States, 37167-6209
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[redacted] quoted me price, changed reservation but did not notify me of price changeThen charged me a higher amount Originally reserved 17' truck for + utility dollies $eachThis reservation was supposed to be for One WayI needed a 20' truck and I called to change the reservation to a 20' truckAgain my understanding this whole time is that the reservation is already set for waySo my expected price is $Well on the call when the reservation was changed, it was originally in town and changed to one-wayAlso the dollies were changed to one-waySo that significantly drove the price up but I had no idea as I was never informed via the phoneI was sent email confirmations that never included the priceAnd the worker at the store never gave a final total prior to running the cardSo this entire time my thoughts are $is my totalThen I receive a charge of $on my cardReservation #XXXXXXXX
been with those guys for over years, paying over $per monthtoday I tried to go get some of my things and pulled in at the gate behind another carthe guy stopped blocking me in the gate, and stood there sitting, finally he got out and said I need to punch in my codeI went back punched my code and tied to get in, he blocked me again, sending another guy out , the other guy said the first man was the owner of the storage, and he mumbeled some nonsense about cameras, and people tailgating to get in and some other **, while I was listening to his blabbing the gate tried to close and hit my car this is a very strange behavior for an business owner, and strange way of dealing with his customersneither of those two men never introduced themselves...just a really weird situationI would not recommend this place to anyone, and will be moving out as soon as I get some time to do it...stay away from it, there is plenty storage facilities in the area, you don't need any of this **
*** quoted me price, changed reservation but did not notify me of price changeThen charged me a higher amount
Originally reserved 17' truck for + utility dollies $eachThis reservation was supposed to be for One WayI needed a 20' truck and I called to change the reservation to a 20' truckAgain my understanding this whole time is that the reservation is already set for waySo my expected price is $Well on the call when the reservation was changed, it was originally in town and changed to one-wayAlso the dollies were changed to one-waySo that significantly drove the price up but I had no idea as I was never informed via the phoneI was sent email confirmations that never included the priceAnd the worker at the store never gave a final total prior to running the cardSo this entire time my thoughts are $is my totalThen I receive a charge of $on my cardReservation #XXXXXXXX