E T Bug Tax Services Reviews (1)
E T Bug Tax Services Rating
Description: TAXES-CONSULTANTS & REPRESENTATIVES, TAX RETURN PREPARATION
Address: 1036 Albemarle Ave, Waynesboro, Virginia, United States, 22980
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Review: I claimed an offer that Trinitas posted on their "Village at Muller Park" Facebook and they forgot to put exclusions because they did not let me exercise the right to claim my offer. They falsely advertised the offer of, "one month free rent or $600 gift card" BUT forgot to put *New lease only or renewal. Or any kind of exclusion. I took snapshots of my entire user experience path as I was interacting with their advertisement and offer. I claimed the offer and have the email from Facebook to proof it. The next day, when I called into their office they claimed that the offer DOES have the exclusions, they deleted the offer from day before and posted a new one with the correct exclusions, but I claimed the one a day earlier. Deleting your offer that you fraudulently advertised to me is not going to make me go away. I happen to be a social media director for many HUGE brands and I understand the importance of exclusions and liner notes in advertising. I really thought that I was getting a deal here, or rewarded for claiming my offer. I showed this promo to all of my friends by claiming it and it was fraudulent. I was to exercise my rights as a consumer and I am entitled to the offer they posted.Desired Settlement: I want them to honor the promotion they posted. I'm not the ONLY one that claimed the offer either, it was claimed 4x's, BEFORE they corrected the next day. I urge you to look at my proof and screenshots AND email directly from Facebook stating the offer they deleted.