E-Naturals Pro Reviews (%countItem)
E-Naturals Pro Rating
Address: 1735 N Franklin Pl, Milwaukee, Wisconsin, United States, 53202-1604
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I ordered Revboost online after reading their information about the product. The product was advertised to increase energy levels and testosterone levels. The initial bottle was free and I had to pay shipping, which I did through my credit card.
Today, October 27, my bank account was debited 94.67 by E Natural Pro, which I immediately questioned. I called my bank, spoke with bank representative, and she gave me the number
*** to call from that transaction.
When I called the number, I spoke with Ivy, a customer service agent. This is where I found out the debit to my account was from the same company that I received the free bottle of Revboost. I was informed by Ivy that since they had not heard from me in 14 days, which was their time period for me to try the product, and decline future bottles of Revboost, they sent me another bottle and charged my bank account 94.67.
I told Ivy to cancel that order, because the product had not proven to produce any results that was promised.
This is where I began to get upset. Ivy didn't want to cancel the product, but I insisted. Then she didn't offer a refund, but I questioned getting a full refund. She said she the product had been sent, and I told her that I would refuse shipment or send it back, that I didn't want the product. After an exchange of words, I made her understand that I wanted a full refund. She offered a partial refund and only after I got a return authorization and then it would only be a partial refund.
I insisted on a full refund, that they were unauthorized to withdraw from my account, and I had not given permission to do this transaction. After I threatened to call the Revdex.com for their unethical practices, Ivy consented to refund in full and told me to keep the product when I received it. Ivy said I would not be charged and the account was closed. It would take 3 to 5 business days to receive the refund.
This practice is frustrating. They do not advertise the 14 day trial, or the additional products that you will be charged, if you don't cancel the product. On top of that, the steps of refusing to refund, and following the company "script" to suck money from every consumer is appalling. It's unnecessary.
Please respond to me with feedback on this transaction.
G Jarriel xxx-xxx-xxxx.