E & L Associates

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This should not be closed, because I did not get a full refund from American Express If you cannot get this done, than I need to seek legal action In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I have not yet received a letter that American Express supposedly sent to my p.obox] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]I have not received anything from American Express except for a new card I have filled out and submitted a statement of fraud to them, but have not heard back from them regarding this They told me I should receive some sort of correspondence regarding my claim within business days Today, 11/*, is the tenth day I called account protection services and the representative I spoke to had no answer for me regarding my claim other than someone had looked at it I find this very disappointing It has been over two weeks since I initially contacted American Express regarding my account being compromised and I still have no idea what's going on with my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here]My card is still... declined. I sent documents requested. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: After all my resources to explain the case (time, scanning), AMEX must assign a competent executive-level official (i.e., in house counsel) to contact me I will not contact AMEX on the *** number provided because these AMEX people may not have the authority to clarify the situationAMEX is acting in bad faith because AMEX is refusing to take initiative to contact me AMEX only responds to the complaint in a general way with broad claims that privacy laws protect a third party who does not live at the address -- and whom does not have a right of mail delivery at the address To my knowledge, this AMEX reply is unprecedented and certainly unfavorable relative to other merchants [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.Sincerely, [redacted]

The issue has finally been resolved Thank you

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I faxed them the document they wanted but I haven't heard anything backI left a message on [redacted] 's phone (contact person from AE) will wait for her call In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Please keep issue open as American Express mailed a response today Not sure when that will arrive or what it says In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I will accept once I receive the response In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Unless American Express refunds the full $amount, I will notaccept any of their responsesI had the card for one month of months and Idid not receive a bill during that time period showing a positive balanceSixmonths later, I see a positive balance and American Express has a day clausefor reimbursementAt that point, I had no recourse by calling them.Additionally, they are charging months of fees for at most one month ofservice(s)I do not think the Government or [redacted] would agree to this practice forit is not a GAAP accepted principle In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]