E-Auto Accessories

Review: My fiance purchased a custom grille for my truck. When the grille arrived it was not the grille I needed. I began emailing e-auto accessories explaining the situation. They promptly responded with an address to send my grille to and they would be happy to exchange it with the correct grille. I fed-ex'd the grille to the address they provided on 1-18-13 and attached a tracking number in an email and told them it was on the way. I sent the package and required a signature for delivery confirmation. I recieved confirmation of the delivery. 6 Weeks went by and I never recieved the replacement grille in the mail. I emailed them and they stopped returning my emails as soon as they recieved my grille for return. I have sent many emails and still to this day (5-25-13) have recieved nothing in return or any response.Desired Settlement: I would like my replacement grille they said they would exchange.

Review: I bought a grille insert from eautogrille.com and it ended up being the wrong size so I sent it back and they received it on may 9th and I haven't received my refund yet and it has been over 20 days.Desired Settlement: I want my refund of $189 back in my account asap!

Review: I purchased a combo set for my truck from this company which was supposed to include Twin Halo Projecter Headlights, LED TailLights, and Front Shell Grille. When I received my items I never received the LED TailLights. I then got in contact with the company and the website I bought from and spent over a week going back and forth with the company who sold the combo set. At first they offered a full refund to which I denied because of their history in refunding customers. The company then offered to give me 30% of my money back if I revised my negative review on the website. After I told them I did not want to do that either they offered to send the TailLights only after I first revised my negative review. I responded to their email saying I would revise my review after I received the TailLights and corrected the issue. To this the company responded saying the only option I had left was to return the items for a refund. This company will only agree to fix their own mistakes on their term as long as it benefits them. They do not care about their buyers nor do they have any true morals or ethics in running their business.Desired Settlement: I just want the matching LED TailLights that were to br included in the combo set I purchased from this company.