Dynasty Restoration

Dynasty Restoration guided me through redoing my roof. They communicated exactly what to expect through the entire process. I am not an expert on roofing nor the insurance process. They were there during the insurance inspection to ensure items that I would never question were addressed. They gave me piece of mind that all of my damage would be addressed and fixed.
Once through the insurance inspection process, Erik, kept me aware of timing of installation and what to expect through each step of the installation. I have a dog and three children. I was nervous about the debris and the nails. The installation team continually cleaned up the debris and swept the area for nails. They were wonderful. I would recommend this team to everyone.

I highly reccomend Dynasty, they were a great company to work with. Brett and Erik were great and exceeded expectations and they walked me through what to expect.
Brett was always available to answer questions and was onsite during the adjuster meeting to make sure nothing was missed by insurance and got my house back to pre-storm condition. Erik kept me up to date as to when work was getting completed and repairs were all done in a timely manner. All in all they got me a new roof, gutters/downspouts, house painted and deck stained! We are happy with how everything turned out.

I used Dynasty Restoration to replace my roof on my previous home before I could sell it. The process was super easy for us. Dynasty met the adjuster at the house, held the insurance company accountable to cover what was needed, and I didn't have to do a thing other than transfer over the money to them after the work was done. They also followed up with me after to make sure I was satisfied with everything. That includes the work that was done, the timeline, and even the clean up after (don't take this for granted because my neighbor had his roof done by someone else and there was trash in my yard for weeks because they didn't clean up after demo or install). Dynasty was A+++!!!

I read one of the other reviews and it's kind of laughable what people's knowledge is of how this stuff works. If something doesn't get covered, that is on the insurance company, not the roofing company.

I would highly recommend Dynasty for your home repair needs. The sales guys, quality manager, and owner all treated us top notch!

When selling my home, my roof needed to be replaced quickly in order for sale to go through. Luckily Dynasty was able to help, and do it quickly. The entire process was seamless, they handled the meetings with the adjusters, they were up front, and honest throughout the whole process. Despite pressure from my insurance company around some of the work that was needed to bring it up to code, Dynasty was able to get everything into the claim, all I had to do was pay the deductible and pick the color.

Not only were they easy to work with, they were able to get the entire process closed and finished very quickly allowing us to get the house sold. I would recommend them to anyone out there looking for a quality, reliable, and headache free restoration company.

Dynasty Restoration came to our door after the May 2019 hail storm. They promised to fix the roof, trim and siding damage and claimed they would "advocate strongly for the customer with the Insurance company" (***). Dynasty and *** never could come to terms on anything except the roof, which left me out of pocket to cover the trimming and siding. Dynasty then completely abandoned the situation until I refused to pay the deductible. Dynasty then responded by accusing me of stealing and placing a lien on my home!!!!!!!!
*** pays a group called *** which then sub-contracts with organizations like Dynasty.
After telling my story to ***, *** agreed to pay the deductible to Dynasty since they made a ton of margin on a one-day roof job. *** then informed me they were placing a "hold" against any future business for Dynasty due to customer service complaints such as mine.
As Jennifer F says below, one can only conclude Dynasty is NOT a reputable company.
BEWARE of the Dynasty sales pitch and promises.

Dynasty Restoration came to our door around a month ago offering a free roof inspection. I agreed, and that was my mistake looking back. They reported damage after their inspection. I then called my insurance co. and an adjuster came out, and is 100% sure that the "damage" Dynasty reported was manufactured by THEM, not due to storm damage. The insurance adjuster told me there's no way the "damage" Dynasty marked off on my roof was produced by a storm. He also educated me on the scientific details why the "damage" was produced by a human (Dynasty) and not a storm. We can't prove it, but we can tell others. The adjuster tells me they've had trouble with them before and Dynasty are NOT reputable. Lesson learned.

I highly recommend Dynasty! JR, Erik and Emmanuel did a tremendous job. Excellent communication and workmanship throughout the process. When the storm hit in June 2017, my insurance company only wanted to give us $8,000 to replace missing shingles. We hired JR to be our advocate and he went to bat for us. He requested over and over for the insurance company to send an engineer. They sent another adjuster and upped the amount to $16,000. JR sent a team out to protect the roof over the winter, and kept after the insurance company until early this year, they finally sent an engineer who agreed with what JR had been saying for a year. We just finished with a new roof, new gutters and aluminum window/garage wraps. OUTSTANDING