Dyna Point Tool Corp.

These repairs have been completed and the customer was pleased with our performance

Revdex.com:
I have reviewed the response made by the business in
reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
12/13/16-I did receive a voice message stating they would be there this weekend to repair but no one was at the house this weekend to repair. We were home all weekend except to go out for lunch or dinner. We have walls in need of repair, the one at the sidewalk is bowed and the end cap needs to be replaced and the one at the top of the drive way is separating and I'm concerned that during the winter, with the ice, it could start to fall down. I realize that these walls were put up some time ago but still need to keep them in repair.***

Dear Revdex.com of Delaware:Thank you for bringing this to my attention.I appreciate the customer's feedback and will continue to improve my communications with my customers going forwardAdditionally I will fix the pavers by 7/and I agree to the updated invoice total. Our goal at Ewing Designs,
Incis to provide quality work and excellent service to our customersI apologize that Mrand Mrs*** were dis-satisfied with our work and service but we are committed to making it right.If you have any additional questions or concerns, please reach out to me.Thank you-*** ***PresidentEwing Designs, Inc

Mrs [redacted],We will have the corner of your wall repaired over the weekend. It's been a very busy time for us building job. I will send two of men over to repair the wall we built 9-10 years ago. See you soon. [redacted]