[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Dutch Miller Kia of Charleston regarding complain* **
*** However, the complaint originated at the business in question, the real problem with Kia national customer serviceNeither entity provided any resolution to my problem at the time, nor any response or follow up thereafterThe local Kia dealership in my area *** *** ** *** **) was the only entity that showed the least bit of empathy or concern for the situation and reacted in good faith to resolve the issue as expeditiously as possible with the least inconvenience to myself and my family
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I requested a check for you in the amount of $from our office in Barboursville this morningIt should be processed and mailed to you within 3-business daysI apologize for the miscommunication regarding the *** service - I at down with *** *** and Went over the *** policy
so this will not happen again, Thank you, *** *** Sales Manager
[A default letter is provided here which indicates that the business has not responded to you directly. If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Dutch Miller Kia of Charleston regarding complain* **
*** However, the complaint originated at the business in question, the real problem with Kia national customer serviceNeither entity provided any resolution to my problem at the time, nor any response or follow up thereafterThe local Kia dealership in my area *** *** ** *** **) was the only entity that showed the least bit of empathy or concern for the situation and reacted in good faith to resolve the issue as expeditiously as possible with the least inconvenience to myself and my family
Regards,
*** ***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***
I requested a check for you in the amount of $from our office in Barboursville this morningIt should be processed and mailed to you within 3-business daysI apologize for the miscommunication regarding the *** service - I at down with *** *** and Went over the *** policy
so this will not happen again, Thank you, *** *** Sales Manager