Good Morning Jennifer, I am emailing you regarding the complain that Mr[redacted] filed regarding his stay from 10/31/to 11/2/As we discussed on the phone, the gentleman had made a reservation at the [redacted] in [redacted] and was charged a no show fee for not canceling his reservation and was then charged for his two night stay from our facilityWhich explains why he was charged twiceThis property was in the midst of changing franchises at the time of his stay as wellWe officially switched from [redacted] to the Harmar Inn and Suites on 10/30/Our facility in no way attempted to steal his identity as wellIf you have any further questions, please do not hesitate to contact me via email or phoneMy email is [redacted] and my phone number is [redacted] Thank you and have a great daySincerely,Jordan ML***General Manager - Harmar Inn and SuitesBRK Hospitality
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] they took credit card information from a form that directly said the [redacted] *, on [redacted] ***,, they used that credit card information to bill me for the night stay....they should be responsible because like they said in their statement they changed on the 3oth, and this was for the 31st of Oct and Nov1, I believe this is Credit Card theft, and they should have told them to call [redacted] *......I think its time for me to get a lawyer to check into this
Good Morning Jennifer, I am emailing you regarding the complain that Mr[redacted] filed regarding his stay from 10/31/to 11/2/As we discussed on the phone, the gentleman had made a reservation at the [redacted] in [redacted] and was charged a no show fee for not canceling his reservation and was then charged for his two night stay from our facilityWhich explains why he was charged twiceThis property was in the midst of changing franchises at the time of his stay as wellWe officially switched from [redacted] to the Harmar Inn and Suites on 10/30/Our facility in no way attempted to steal his identity as wellIf you have any further questions, please do not hesitate to contact me via email or phoneMy email is [redacted] and my phone number is [redacted] Thank you and have a great daySincerely,Jordan ML***General Manager - Harmar Inn and SuitesBRK Hospitality
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Regards, [redacted] they took credit card information from a form that directly said the [redacted] *, on [redacted] ***,, they used that credit card information to bill me for the night stay....they should be responsible because like they said in their statement they changed on the 3oth, and this was for the 31st of Oct and Nov1, I believe this is Credit Card theft, and they should have told them to call [redacted] *......I think its time for me to get a lawyer to check into this