Duesterberg-Fredrick Funeral Homes & Cremation Services

Hi ***:Attached to this email are the Owner Statements for your properties for June, July and August.As you can see, Majestic is holding back your net rent pending the outcome of the tenant bathtub injury at [redacted] **We are not keeping your rent for our selfYour net rent money is in our Trust account; not our business accountMajestic has not been found negligent with respect to the tenant bath tub injuryMajestic did not steal your money as you claimSee attached statements for June, July and August 2017.I strongly recommend that you retract (remove) your complaint to the Revdex.com because your complaint can not be proven and is not trueWe can take you to court for libel if this Revdex.com complaint is publishedBe advised in our property management agreement, you were supposed to provide Majestic your insurance company information and have Majestic named as an additional insuredYou have not done thatIn addition, by signing our property management agreement, you agreed in paragraph 4B to indemnify, defend and hold harmless Majestic, regardless of responsibility, from all suits arising out of injury at your propertyThis means you are ultimately responsible to Majestic to pay the tenant for the bathtub injury.In view of the above, we are demanding that you instruct us to pay $+ $= $from your net rent being held in our trust account to Majestic's business account so we can pay the tenant immediately to settle this matter.If we don't hear from you in the next few days, we will enforce the terms of our agreement by taking legal action against youAs a result, this may cost you 10x the amount owed to the tenant.You may email me or contact me at [redacted] with your reply

This complaint is in regard to the tenant's security deposit dispositionThe tenant's security deposit was $Please note that Majestic does not own the propertyMajestic was the property manager for the ownerThe security deposit was put in Majestic's trust accountOnce the security funds
were placed into the trust account, the funds belong to the owner (not the tenant and not Majestic).Here are some facts related to the security depositThe tenant's security deposit was placed in Majestic's trust account at the beginning of the leaseThe tenant surrendered the keys to the rental to Majestic on 9-30-Majestic did a final walk through, as requested by the tenant, on 9-30-Our property management agreement with the Owner of the rental expired on 9-30-meaning that Majestic was not the property manager after 9-30-When Majestic's property management agreement with the owner ended, Majestic gave the security deposit to the Owner since it was his money (not Majestic's money or the tenant's money)The owner has up to days to dispose of the tenant's deposit after 9-30-16In summary, since our management agreement ended, Majestic was precluded from doing a disposition of deposit for the tenantThe owner was responsible for cleaning and repairs (if any) at the rental after the tenant moved outMajestic is not authorized to do any work for the owner or tenant outside the term of our management agreementIt is unfortunate for the tenant that our appointment with the owner ended, otherwise, we could have helped the tenant much moreWe gave the tenant the owners contact information so she could resolve the problem with the owner directly.I hope you agree that Majestic worked professionally within the law and the term of our agreement and close out this complaint accordingly.Sincerely,Majestic Property Management, Inc

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me ONLY because I received my deposit just last night from this owner. However, my family and I will never [redacted] with Majestic again & we also will make sure any and all who ask about Majestic will know how they do "business." We were warned by [redacted] but we went ahead anyways and rented till we purchased a home. Biggest REGRET TO DATE! [redacted] and one other woman were the only nice people at this company. The rude one is [redacted] (I assume). Uou will get nowhere in life with the way you treat people. Have respect and be courteous. Again, we will make sure the folks we know will never go through Majestic.

Hi [redacted]:Attached to this email are the Owner Statements for your 4 properties for June, July and August.As you can see, Majestic is holding back your net rent pending the outcome of the tenant bathtub injury at [redacted]. We are not keeping your rent for our self. Your net rent...

money is in our Trust account; not our business account. Majestic has not been found negligent with respect to the tenant bath tub injury. Majestic did not steal your money as you claim. See attached statements for June, July and August 2017.I strongly recommend that you retract (remove) your complaint to the Revdex.com because your complaint can not be proven and is not true. We can take you to court for libel if this Revdex.com complaint is published. Be advised in our property management agreement, you were supposed to provide Majestic your insurance company information and have Majestic named as an additional insured. You have not done that. In addition, by signing our property management agreement, you agreed in paragraph 4B to indemnify, defend and hold harmless Majestic, regardless of responsibility, from all suits arising out of injury at your property. This means you are ultimately responsible to Majestic to pay the tenant for the bathtub injury.In view of the above, we are demanding that you instruct us to pay $5870 + $75 = $5945 from your net rent being held in our trust account to Majestic's business account so we can pay the tenant immediately to settle this matter.If we don't hear from you in the next few days, we will enforce the terms of our agreement by taking legal action against you. As a result, this may cost you 10x the amount owed to the tenant.You may email me or contact me at [redacted] with your reply.