Dti Soccer Supply

Mr***’s complaint was filed prior to even contacting our company directly regarding this matter As you can see below, even though this situation was outside our control it, we still offered to take everything back or a partial refund which Mr*** agreed too If there is
anything else you need, please feel free to reach out to me Please confirm receipt Best Regards, Will S*** | DTI Sports | | Direct: | www.dtisports.com From: Sent: Wednesday, September 13, 6:AM To: ***@dtisoccer.com Subject: Re: *** ***: *** - Late Order Delivery Issue Ok refund is ok Sent from my T-Mobile 4G LTE device ------ Original message------ From: Date: Wed, Sep 13, 1:AM To: Cc: Subject:*** ***: *** *** - Late Order Delivery Issue Dear Mr***, The order shipped on via USPS Priority Mail 2- Day for delivery on We shipped order on and feel horrible this is the only one that was not delivered on We’re very sorry to hear USPS failed to deliver your uniform in time for the tournament on While there was never any stated guaranteed in hand date of and this is something outside our control, we can offer you a $refund for the inconvenience Alternately, If the items are not of any use and in brand new, unworn condition with the garment hang tags and cardboard header still attached, we’re happy to send a prepaid return label for the kit and offer a full refund if it is received back to us within days If this is something you would like to move forward with please let us know which option you prefer Best Regards, DTI Sports

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]