Drymaster of Erie County

I used them for my area rugs. Job was well done and he were able to remove the urine odors and stains my son left.

*** *** was one of my 1st customers. I only charged her $for small area which consisted of a living area which had area rugs that we're secured to the carpet under them by VelcroWe made it clear that the $was only for traffic areas and included no moving of any furniture or
area rugs and we would go over them as they laid in place*** was not at home*** arrived home as we were packing upI remember this job very well*** quickly looked at everything and said ok and went into another room and comes back out with and pays me and she then signed off on job.Next day I get a call stating she wanted her money backI offered to fix any issues I was informed that the furniture needed moved and the rugs alsoI said I can do that but I would need to charge the difference which would be an additional$I was then told to give her her money backI said I cannot do that as we did what we promised and that you signed

*** *** was one of my 1st customers. I only charged her $for small area which consisted of a living area which had area rugs that we're secured to the carpet under them by VelcroWe made it clear that the $was only for traffic areas and included no moving of any furniture or
area rugs and we would go over them as they laid in place*** was not at home*** arrived home as we were packing upI remember this job very well*** quickly looked at everything and said ok and went into another room and comes back out with and pays me and she then signed off on job.Next day I get a call stating she wanted her money backI offered to fix any issues I was informed that the furniture needed moved and the rugs alsoI said I can do that but I would need to charge the difference which would be an additional$I was then told to give her her money backI said I cannot do that as we did what we promised and that you signed