Dr.Kentaro E Yamada

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below As he said under the law,doctor can deleted patients file without notice? I don't believe that If its true why he and receptionist did not tell that way? The lady who works at reception, she said she LOST my file when they relocatedHow could he explained that? Regards, [redacted] ***

Thank you for reaching out to us regarding this patient's concerns. Our *** complies with the law regarding retention of medical records. This particular patient’s records were unavailable at the time of her most recent visit based on the number of years that had passed since she
was last seen. Our *** has a policy of working to ensure patient satisfaction and our office will work with the patient to ensure that her concerns are met. - *** *** *** *** ***

Thank you for reaching out to us regarding this patient's concerns.  Our [redacted] complies with the law regarding retention of medical records.  This particular...

patient’s records were unavailable at the time of her most recent visit based on the number of years that had passed since she was last seen.  Our [redacted] has a policy of working to ensure patient satisfaction and our office will work with the patient to ensure that her concerns are met. 
- [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.As he said under the law,doctor can deleted patients file  without notice? I don't believe that.  If its true why he and receptionist did not tell that way? The lady who works at reception, she said she LOST my file when they relocated. 
How could he explained that? 
Regards,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
As he said under the law,doctor can deleted patients file  without notice? I don't believe that.  If its true why he and receptionist did not tell that way? The lady who works at reception, she said she LOST my file when they relocated. How could he explained that? 
Regards,
[redacted]