To whom it may concern: Patient [redacted] can't grasp the idea of the how dental insurance companies work, especially when there are two of them involved in the same claim!! She does not understand how the two companies coordinate their own benefits for a claim [redacted] 's non-primary insurance company [redacted] is very difficult to understand and is inaccurate when explaining the amount of money allocated [redacted] will say that the patient owes nothing when actually they do, and that [redacted] paid a certain amount of money when actually they have not paid anything at all! [redacted] should be the entity being looked at by the Revdex.com!!! We have discussed this with other dental offices and found them to agree that a patient cannot decipher their EOB statementsIn years of doing business as a local dentist, I have never had a more difficult insurance company with which to deal than ***!!! In years I have never been reported to the Revdex.comI cannot help it that a patient cannot understand their insurance and place blame upon me after doing business for forty two years and never a problem !! DrGary RStamm,D.D.S
This complaint has been resolved the issue with the customer and she is very happy with the service
To whom it may concern: Patient [redacted] can't grasp the idea of the how dental insurance companies work, especially when there are two of them involved in the same claim!! She does not understand how the two companies coordinate their own benefits for a claim [redacted] 's non-primary insurance company [redacted] is very difficult to understand and is inaccurate when explaining the amount of money allocated [redacted] will say that the patient owes nothing when actually they do, and that [redacted] paid a certain amount of money when actually they have not paid anything at all! [redacted] should be the entity being looked at by the Revdex.com!!! We have discussed this with other dental offices and found them to agree that a patient cannot decipher their EOB statementsIn years of doing business as a local dentist, I have never had a more difficult insurance company with which to deal than ***!!! In years I have never been reported to the Revdex.comI cannot help it that a patient cannot understand their insurance and place blame upon me after doing business for forty two years and never a problem !! DrGary RStamm,D.D.S