My fiancé and I were over joyed to have been able to book a weekend trip during the very busy Halloween weekend to New Orleans and decided to book the 2-hour Drunk History Tour; believing that this would be a fun way to explore the cityThe day of the event we meet at the required site (The American Sports Saloon) minutes in advanceWe waited and waited for our tour guide to arrive but no one showed upI called the number listed on the booking and received no response as well as leaving a messageWe asked the local Bartender if the Guide would be arriving and he indicated She wouldAfter waiting for about an hour my fiancé and I left very disappointedThe following day, I left a negative review on the booking site and received an e-mail indicating that they would request a refundLater, I reviewed an e-mail from the same booking site (GetYourGuide) indicating they had spoken to the Tour guide and were told that they tried to contact me but I did not answer, therefore they wou
I purchased tickets for a group of on the "drunk history" hour tour via a charge through PayPalminutes before the tour, I received a call and text from the tour guide and I assume the operator of the company, telling me that the tour guide's vehicle had broken down and we would not receive the tourWe were obviously disappointed that the company did not have a backup tour guide for this timeThe company offered to refund us and book us for a tour the next dayWe were excited, as we had previously seen the tour for the next day was full
I agreed to the refund and to book the next day's tourThe operator assured me the refund was going through and that she would send another invoice for a separate chargeWe arranged to leave our luggage with the company and attend the next day's tourWell, we arrived and the area they wanted us to leave our expensive belongings was not that secureSince we had not yet paid for the tour, and since they had made it seem that the whole
My fiancé and I were over joyed to have been able to book a weekend trip during the very busy Halloween weekend to New Orleans and decided to book the 2-hour Drunk History Tour; believing that this would be a fun way to explore the cityThe day of the event we meet at the required site (The American Sports Saloon) minutes in advanceWe waited and waited for our tour guide to arrive but no one showed upI called the number listed on the booking and received no response as well as leaving a messageWe asked the local Bartender if the Guide would be arriving and he indicated She wouldAfter waiting for about an hour my fiancé and I left very disappointedThe following day, I left a negative review on the booking site and received an e-mail indicating that they would request a refundLater, I reviewed an e-mail from the same booking site (GetYourGuide) indicating they had spoken to the Tour guide and were told that they tried to contact me but I did not answer, therefore they wou
My fiancé and I were over joyed to have been able to book a weekend trip during the very busy Halloween weekend to New Orleans and decided to book the 2-hour Drunk History Tour; believing that this would be a fun way to explore the cityThe day of the event we meet at the required site (The American Sports Saloon) minutes in advanceWe waited and waited for our tour guide to arrive but no one showed upI called the number listed on the booking and received no response as well as leaving a messageWe asked the local Bartender if the Guide would be arriving and he indicated She wouldAfter waiting for about an hour my fiancé and I left very disappointedThe following day, I left a negative review on the booking site and received an e-mail indicating that they would request a refundLater, I reviewed an e-mail from the same booking site (GetYourGuide) indicating they had spoken to the Tour guide and were told that they tried to contact me but I did not answer, therefore they wou
I purchased tickets for a group of on the "drunk history" hour tour via a charge through PayPalminutes before the tour, I received a call and text from the tour guide and I assume the operator of the company, telling me that the tour guide's vehicle had broken down and we would not receive the tourWe were obviously disappointed that the company did not have a backup tour guide for this timeThe company offered to refund us and book us for a tour the next dayWe were excited, as we had previously seen the tour for the next day was full
I agreed to the refund and to book the next day's tourThe operator assured me the refund was going through and that she would send another invoice for a separate chargeWe arranged to leave our luggage with the company and attend the next day's tourWell, we arrived and the area they wanted us to leave our expensive belongings was not that secureSince we had not yet paid for the tour, and since they had made it seem that the whole
My fiancé and I were over joyed to have been able to book a weekend trip during the very busy Halloween weekend to New Orleans and decided to book the 2-hour Drunk History Tour; believing that this would be a fun way to explore the cityThe day of the event we meet at the required site (The American Sports Saloon) minutes in advanceWe waited and waited for our tour guide to arrive but no one showed upI called the number listed on the booking and received no response as well as leaving a messageWe asked the local Bartender if the Guide would be arriving and he indicated She wouldAfter waiting for about an hour my fiancé and I left very disappointedThe following day, I left a negative review on the booking site and received an e-mail indicating that they would request a refundLater, I reviewed an e-mail from the same booking site (GetYourGuide) indicating they had spoken to the Tour guide and were told that they tried to contact me but I did not answer, therefore they wou