Down Home Laundry

Attention: Alex [redacted] Revdex.com Resolutions ConsultantComplaint ID: [redacted] ( [redacted] )Thank for your response re above complaintAfter going to this laundromat several times to see if we could find someone in attendance, we finally succeeded when an employee arrived at closing time to lock up After we told him what had happened, and that there was no way of getting a hold of the owner, he called him and let us talk to himWe were then able to make an appointment and meet the owner at the shop the next day, when he refunded the $5.While we got our money back, it took a lot of effort and several trips to this laundromatFor us it was a matter of principle, but I wonder how many folks have lost money there and did not have the time or inclination to pursue this so they could be reimbursed.Respectfully yours,Irma F*

Attention: Alex[redacted] Revdex.com Resolutions ConsultantComplaint ID: [redacted] ([redacted])Thank for your response re above complaint. After going to this laundromat several times to see if we could find someone in attendance, we finally succeeded when an employee arrived at closing time to lock up....

After we told him what had happened, and that there was no way of getting a hold of the owner, he called him and let us talk to him. We were then able to make an appointment and meet the owner at the shop the next day, when he refunded the $5.While we got our money back, it took a lot of effort and several trips to this laundromat. For us it was a matter of principle, but I wonder how many folks have lost money there and did not have the time or inclination to pursue this so they could be reimbursed.Respectfully yours,Irma F[redacted]