DoubleTree By Hilton Minneapolis Park Place

Thank you I am happy to assist I searched our records for confirmation # [redacted] as well as the name [redacted] I am unable to find the reservation that is being disputed To assist, I need the confirmation number or the name and date of reservation for the guest of record Without this information I can not begin to investigate There is nothing in our records that matches the information provided Perhaps the reservation was booked at a different hotel? Please provide me more information and I will be happy to look into this and resolve the complaintThank youDan [redacted] General Manager

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. I selected the wrong double tree. I apologize and will resubmit a complaint with the correct double tree.

Thank you.  I am happy to assist.  I searched our records for confirmation # [redacted] as well as the name [redacted].  I am unable to find the reservation that is being disputed.  To assist, I need the confirmation number or the name and date of reservation for the guest of...

record.  Without this information I can not begin to investigate.  There is nothing in our records that matches the information provided.  Perhaps the reservation was booked at a different hotel?  Please provide me more information and I will be happy to look into this and resolve the complaint. Thank youDan [redacted]General Manager