April 12, 2017Dear [redacted] :This is in response to a complaint that the Revdex.com receivedThe customer (he) purchased an [redacted] watch, which was sold on May 4, He participated and purchased the watch through an online auctionShortly after the auction he paid for the watch and it was promptly mailed out.In a May 9, email, he stated that he received the shipment and that the watch delivered was not the watch which was pictured it the online catalogAs confirmed through other emailsWe investigated his claim and felt that it was invalid.He then filed a complaint with the Pennsylvania Department of StateA bureau investigator was assigned to the caseBy a letter dated March 27, from the Commonwealth of PA Office of General Counsel the conclusion was that no formal charges would be filed.Enclosed please find a copy of our buyers terms which were applicable to this auctionIn order for someone to participate in this auction they needed to review and agree to the termsOnce they agree to the buyer's terms then this will allow them to bid.Also enclosed please find copies of email exchanges plus the PA State Office of General Council's final outcome report.I feel confident that after your review of all documentations pertaining to the complaint you will have the same conclusion as the Commonwealth of PA.Thank you for your co-operation,Richard D
April 12, 2017Dear [redacted] :This is in response to a complaint that the Revdex.com receivedThe customer (he) purchased an [redacted] watch, which was sold on May 4, He participated and purchased the watch through an online auctionShortly after the auction he paid for the watch and it was promptly mailed out.In a May 9, email, he stated that he received the shipment and that the watch delivered was not the watch which was pictured it the online catalogAs confirmed through other emailsWe investigated his claim and felt that it was invalid.He then filed a complaint with the Pennsylvania Department of StateA bureau investigator was assigned to the caseBy a letter dated March 27, from the Commonwealth of PA Office of General Counsel the conclusion was that no formal charges would be filed.Enclosed please find a copy of our buyers terms which were applicable to this auctionIn order for someone to participate in this auction they needed to review and agree to the termsOnce they agree to the buyer's terms then this will allow them to bid.Also enclosed please find copies of email exchanges plus the PA State Office of General Council's final outcome report.I feel confident that after your review of all documentations pertaining to the complaint you will have the same conclusion as the Commonwealth of PA.Thank you for your co-operation,Richard D