Initial Business Response /* (1000, 12, 2017/05/15) */
Today I received a complaint in the mail about MrGriffin and his frustration with our company's
response to something that should have been resolved a long time agoMy name is ***, I am the owner, I will refund and try to contact Mr
Griffin to resolve this matter fastThis should never have taken this long to resolve, I am sorry and will talk to all employees of our company and get to a place were a customer complaint is brought to my attention and expedited, resolved in a much more professional matter
Initial Consumer Rebuttal /* (2000, 14, 2017/05/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Owner of big foot deli has made an attempt to honor gift cardI won't know for sure until I try again to use itBut owner seems to be doing everything they can to put this to rest
Initial Business Response /* (1000, 12, 2017/05/15) */
Today I received a complaint in the mail about MrGriffin and his frustration with our company's
response to something that should have been resolved a long time agoMy name is ***, I am the owner, I will refund and try to contact Mr
Griffin to resolve this matter fastThis should never have taken this long to resolve, I am sorry and will talk to all employees of our company and get to a place were a customer complaint is brought to my attention and expedited, resolved in a much more professional matter
Initial Consumer Rebuttal /* (2000, 14, 2017/05/19) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Owner of big foot deli has made an attempt to honor gift cardI won't know for sure until I try again to use itBut owner seems to be doing everything they can to put this to rest