Don's Grill Reviews (2)
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Don's Grill Rating
Address: 485 Hinano St Ste A, Hilo, Hawaii, United States, 96720-4485
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The Dining Room Staff at Don's Grill has tried their best to serve you to your expectations. The Cooks have tried their best to meet all of your demands, which are far more thanany normal customer. We have never served someone a "Raw" steak and then "burnt it" when it was sent back. I do...
not tolerate customers who make a scene and raise their voices in front of my workers and other customers when they have a problem. After repeated complaints from you about petty things, my staff feels that they should not have to dealwith the verbal abuse that you bestow upon them. Therefore, I decided to exercise my right as a business owner to "Refuse you Service."As far as me not calling you, you spoke to my Dining room Manager and I really have nothing else or different to say.We truly appreciate your patronage as we appreciate all of our customers....however, I think it has come to the point where your business is not worth thestress and mental anguish that you put on my staff. May you find another restaurant that can meet your needs and expectations as it seems we could not.
The Dining Room Staff at Don's Grill has tried their best to serve you to your expectations. The Cooks have tried their best to meet all of your demands, which are far more than
any normal customer. We have never served someone a "Raw" steak and then "burnt it" when it was sent back....
I do not tolerate customers who make a scene and raise their voices in front of my workers and other customers when they have a problem. After repeated complaints from you about petty things, my staff feels that they should not have to deal
with the verbal abuse that you bestow upon them. Therefore, I decided to exercise my right as a business owner to "Refuse you Service."
As far as me not calling you, you spoke to my Dining room Manager and I really have nothing else or different to say.
We truly appreciate your patronage as we appreciate all of our customers....however, I think it has come to the point where your business is not worth the
stress and mental anguish that you put on my staff. May you find another restaurant that can meet your needs and expectations as it seems we could not.