Donna Belle Beauty

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me WHEN I get the credit back onto my credit card statement of three charges: $94.91, $and $ I will notify the Revdex.com that Donna Belle has refunded me the amounts of $94.91, $89.92, and $when I get my credit card statement next month in May I am also making copies of all of this correspondence between me, the Revdex.com, and Donna Belle, so I will have a paper trail to document that I WILL be satisfied as a customer WHEN I get the three charges back on my May credit card statement Sincerely, [redacted]

To whom it may concern,After reviewing Ms*** complaint we want to apologize for any confusionThe package you received is a full thirty day supply, we do not offer sample sizesWe sent you a full size bottle and allow you to try it for the day trial period to see if you like it, for
just the cost of shipping and handlingIf you like the product after your trial, you are billed for the actual cost of the product and enrolled in a monthly subscriptionThe reason we send you a full day supply to try is because of the overwhelming response and feedback from customers who love the product, and want to continue seeing their results. Because customer satisfaction is important to us, our customer support department refunded Ms***In the process of attempting to refund the charge, we encountered a system error.Therefore, Ms*** was refunded in the form of a check on May 18th, 2018, for the amount of $The remainder of $will be issued via check today 5/29/2018. Please allow 7-business days for checks to arrive. In addition, her account with us is inactive; therefore, she will not receive any further shipmentsWe hope she is satisfied with our business and we want to apologize for any inconveniences this may have caused. Sincerely, Customer Support

April 27, 2018We sincerely apologize for the misunderstanding.  Because customer satisfaction is very important to us, our customer support department has fully refunded Ms. [redacted] for the charges of $94.91, $89.92 and $94.91 for a total of $279.74. We hope she is satisfied with the credits...

she has received and we want to apologize again for any inconveniences this may have caused.Sincerely,Customer Support

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me WHEN I get the credit back onto my credit card statement of three charges: $94.91, $89.92 and $94.91.  I will notify the Revdex.com that Donna Belle has refunded me the amounts of $94.91, $89.92, and $94.91 when I get my credit card statement next month in May 2018.  I am also making copies of all of this correspondence between me, the Revdex.com, and Donna Belle, so I will have a paper trail to document that I WILL be satisfied as a customer WHEN I get the three charges back on my May 2018 credit card statement. 
Sincerely,
[redacted]