Donatello Pizza

Initial Business Response / [redacted] (1000, 5, 2016/02/11) */ Contact Name and Title: [redacted] Contact Phone: Contact Email: [redacted] did come into our office for exam,X-rays and cleaning we are a provider for most [redacted] insurances, but once I was verifying for some fillings he needed I was told that his plan was a HMO (that did not state on his card) and that he had to go to the Dentist he chose when he signed up for his dental plan and that any other Doctor would not get paidI called [redacted] and explained the situation and offered him a special promotion that our office had a couple years ago of $for complete exam and X-rays with the basic cleaningInstead of him having to pay the cost of over $which the visit would have been without insuranceHe was not happy over this and I understood and told him he could send payments and he agreed, but never complied [redacted] sent [redacted] an email explaining again to the [redacted] and yes we were partially at fault as well as [redacted] due to having selected a provider for his insurance [redacted] told [redacted] we would write of the $that was owed to our office for the treatment rendered

Initial Business Response /* (1000, 5, 2016/02/11) */
Contact Name and Title: [redacted]
Contact Phone: 7757820022
Contact Email: [redacted] did come into our office for exam,X-rays and cleaning we are a provider for most [redacted] insurances, but once I was verifying for some...

fillings he needed I was told that his plan was a HMO (that did not state on his card) and that he had to go to the Dentist he chose when he signed up for his dental plan and that any other Doctor would not get paid. I called [redacted] and explained the situation and offered him a special promotion that our office had a couple years ago of $79 for complete exam and X-rays with the basic cleaning. Instead of him having to pay the cost of over $300 which the visit would have been without insurance. He was not happy over this and I understood and told him he could send payments and he agreed, but never complied. [redacted] sent [redacted] an email explaining again to the [redacted] and yes we were partially at fault as well as [redacted] due to having selected a provider for his insurance. [redacted] told [redacted] we would write of the $79 that was owed to our office for the treatment rendered.