Dollar Learning Foundation Reviews (%countItem)
Dollar Learning Foundation Rating
Address: 21550 Oxnard St Fl 1, Woodland Hills, California, United States, 91367-7100
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I paid for the second course of their program. Their employee didn't put my husband and I down as a joint filer. Instead I got a single. My husband and I sat through the course together and did what was asked. I had even put his ss in as a joint filer in the system. I waited for the email from them all showing it was completed. When I got it I noticed my husband name wasnt on it. I called them as soon as I got the email with only my name on the certificate. They said sorry and gave me a promo code to be able for my husband to do it without having to pay again because of the mix up. So I was told to wait 10 to 15mins before we tried. I waited a good 20 just to be safe. But the code didn't work. So today we called and asked for a supervisor so I could make sure we get what we needed. I tried to explain to the lady what happened. She raised her voice to me and told me I needed to listen to her. She said I couldn't speak to a supervisor and I only had two choices. Either I could get the code from her or she could close my account right now. I said I need to speak to your supervisor now please. She then proceeded to hang up on me. I do not appreciate that. I've got enough going on right now without someone being disrespectful to me.
Product_Or_Service: Second course debtor education
Not applicable I expect to be able for my husband to do this course so we can get this out of the way. This is not our fault that this has happened. The people who you come into contact need to be trained to slow down and listen to people and what they need from their programs. If this is not taken care of I want my money back. I feel like I have been scammed and an apology would be nice.