DNA Diagnostics Center

We are very sorry if a response was not received in your inbox, we have resent it.  Good Morning,We received your order and sent out the kit on February 10th. Typically, the test takes seven to twelve mailing days to arrive at your home. You should have received the kit by this time. We can...

send you another kit, just keep in mind that the original kit [redacted] will no longer be valid. The barcodes over-right each other. Please confirm your mailing address and I will get out another kit right away.Regards,Isabella

We are very sorry that we have encountered the issues we have regarding [redacted]'s test.  In a very rare number of tests we encounter delays and recollection orders, this is done in order to ensure that we produce an accurate and concise report.  Our laboratories policy is to refund all...

money in instances in which no report is produced.   In this instance the delays have been significant.  We would like to refund half of what [redacted] paid in order to apologize for the delays she has encountered.Best Regards,DDC Client Services

We are sorry that Ms. [redacted] is unhappy with the report that was issued to her and her father.  We are unable to find her order utilizing her name, address, or order number provided.  Please provide the name or address used in the order and we will be able to search this. Thanks,ABD...

Client Services