Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ We are in receipt of the letter from Ms [redacted] A black emulsion seal coat which she purchased is clearly a cosmetic applicationIt does not prolong the lift of a driveway, it is similar to painting your wallsThe longevity of a seal coat is usually a year or less with the Minnesota climateThere is nothing sub-standard on her project, and it meets industry standardsWe do not warranty emulsion seal coats because they are purely a cosmetic application and the customer's choice to applyWe have spoken to Ms [redacted] via telephone and did an on site evaluationsAs a courtesy, we would be willing to refund $of her money, and she can hire another contractor of her choice, as indicated by the amounts of her other estimates ranging from $200-$dollars, and have it reapplied Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would accept half of the amount I paid since I was so over charge for the job from the beginnningAnd the quality of the work is not very goodI will accept $to close this case Final Business Response / [redacted] (4000, 9, 2015/07/23) */ We agree to refund her $The check will be sent in the mail tomorrow 7/24/
DMJ provided a bid for my asphalt driveway in Minnetonka I was in the process of gathering bids and they provided a good bid for the job Another company called for a follow up and I explained DMJ had came in at the same price but better product He for warned me that I would not be happy in the end A few years later and I've been living with the consequences from day one Class five gravel was important to me and was a key part of my bid On job day when the trucks started pulling in and dumping dirty reclaimed asphalt I asked them to stop Well, they can't stop a job without orders so I ended up on the phone calling in a panic to stop the trucks When I finally said they can do what they want but I refuse to pay they stopped This was a long process mind you with them telling me how much better clay and glass and cement and you know what is way better than class gravel Once we moved on from that class started to arrive Job was looking great! The prep guy was amazing and prepped everything ready for asphalt Next day and the trucks rolled in with baby rollers I asked about compact ability and they assured me this would meet MNDot spec when complete Truck after truck of asphalt and guys running around working hard Things were looking good so farAs the work progressed I went into the house and shortly after I heard this awful banging thumping sound I came out and foud two guys running rollers over the driveway and skidding onto my brand new garage floor I said stop you are going to ruin my floor and they assured me nothing would happend This company seems to know all The end result was badly chipped garage apron in several spots Sickening Job completes and off they go Sales guy pops in for full payment and as we are looking over the job I looked and thought things looked off I grabbed my tape and measured the width Plan stated the feet wide we had paid for but measurement was showing feet He looks at me and says don't you know anything Asphalt is measured at the bottom of the driveway not the driving surface I became upset and said why didn't you tell me this so I could have ordered two more feet in width He then asks for payment and says he cannot leave without a check My wife went in to get the checkbook and called the guy who said watch out When he heard the measurement on the bottom statement he became quite and said I'm very sorry for your situation but that is a flat out lie We did get DMJ to admit he flat out lied to us so he knocked off dollars on the job That was feet by feet of asphalt at a cost of dollars We argued for an hour over this and he refused to go He said you know you don't always get what you ask for You know the stones song Then he sent us on the guilt trip that if we don't give him a check he wont get paid for the job I have never regretted so much as writing out that check Call us suckers I guess but he beat us down and threatened mechanics lien on our property He his us when we were weak and that is too bad Now a few years later as I look at my crumbling driveway it's a lesson to me that companies are still out there doing this sort of thing I'm taking the time to write this not to try and recover my loss but to hopefully prevent others from buying into the snake oil salesmen
Initial Business Response / [redacted] (1000, 5, 2015/07/16) */ We are in receipt of the letter from Ms [redacted] A black emulsion seal coat which she purchased is clearly a cosmetic applicationIt does not prolong the lift of a driveway, it is similar to painting your wallsThe longevity of a seal coat is usually a year or less with the Minnesota climateThere is nothing sub-standard on her project, and it meets industry standardsWe do not warranty emulsion seal coats because they are purely a cosmetic application and the customer's choice to applyWe have spoken to Ms [redacted] via telephone and did an on site evaluationsAs a courtesy, we would be willing to refund $of her money, and she can hire another contractor of her choice, as indicated by the amounts of her other estimates ranging from $200-$dollars, and have it reapplied Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/20) */ (The consumer indicated he/she DID NOT accept the response from the business.) I would accept half of the amount I paid since I was so over charge for the job from the beginnningAnd the quality of the work is not very goodI will accept $to close this case Final Business Response / [redacted] (4000, 9, 2015/07/23) */ We agree to refund her $The check will be sent in the mail tomorrow 7/24/
DMJ provided a bid for my asphalt driveway in Minnetonka I was in the process of gathering bids and they provided a good bid for the job Another company called for a follow up and I explained DMJ had came in at the same price but better product He for warned me that I would not be happy in the end A few years later and I've been living with the consequences from day one Class five gravel was important to me and was a key part of my bid On job day when the trucks started pulling in and dumping dirty reclaimed asphalt I asked them to stop Well, they can't stop a job without orders so I ended up on the phone calling in a panic to stop the trucks When I finally said they can do what they want but I refuse to pay they stopped This was a long process mind you with them telling me how much better clay and glass and cement and you know what is way better than class gravel Once we moved on from that class started to arrive Job was looking great! The prep guy was amazing and prepped everything ready for asphalt Next day and the trucks rolled in with baby rollers I asked about compact ability and they assured me this would meet MNDot spec when complete Truck after truck of asphalt and guys running around working hard Things were looking good so farAs the work progressed I went into the house and shortly after I heard this awful banging thumping sound I came out and foud two guys running rollers over the driveway and skidding onto my brand new garage floor I said stop you are going to ruin my floor and they assured me nothing would happend This company seems to know all The end result was badly chipped garage apron in several spots Sickening Job completes and off they go Sales guy pops in for full payment and as we are looking over the job I looked and thought things looked off I grabbed my tape and measured the width Plan stated the feet wide we had paid for but measurement was showing feet He looks at me and says don't you know anything Asphalt is measured at the bottom of the driveway not the driving surface I became upset and said why didn't you tell me this so I could have ordered two more feet in width He then asks for payment and says he cannot leave without a check My wife went in to get the checkbook and called the guy who said watch out When he heard the measurement on the bottom statement he became quite and said I'm very sorry for your situation but that is a flat out lie We did get DMJ to admit he flat out lied to us so he knocked off dollars on the job That was feet by feet of asphalt at a cost of dollars We argued for an hour over this and he refused to go He said you know you don't always get what you ask for You know the stones song Then he sent us on the guilt trip that if we don't give him a check he wont get paid for the job I have never regretted so much as writing out that check Call us suckers I guess but he beat us down and threatened mechanics lien on our property He his us when we were weak and that is too bad Now a few years later as I look at my crumbling driveway it's a lesson to me that companies are still out there doing this sort of thing I'm taking the time to write this not to try and recover my loss but to hopefully prevent others from buying into the snake oil salesmen