Diversified Marketing Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me I will be in contact again if the business does not follow through on their stated resolution.Thank you for your intervention in the matter!

Diversified Marketing Group [redacted] Brainerd MN 56401- 05/31/ Revdex.com of Minnesota and North Dakota SRiver Ridge Cir Burnsville MN Re: [redacted] We are in receipt of your recent letter regarding [redacted] [redacted] We appreciate the opportunity to respond Mr [redacted] had originally placed an order for an offer sent to him in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from his checking account Per his request on 05/30/2016, we have cancelled Mr [redacted] ’s order for this magazine Mr [redacted] will be receiving his refund of $back to his account within the next 7-business days In addition, we have removed Mr [redacted] ’s name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr [redacted] is already on other companies’ mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again If that should happen we ask that you contact us and we will remove that instance of his name as well Sincerely, Customer Service Diversified Marketing Group

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Sincerely, [redacted]

Diversified Marketing Group [redacted] 05/24/ Revdex.com of Minnesota and North Dakota [redacted] Re: John [redacted] *** We are in receipt of your recent letter regarding John [redacted] We appreciate the opportunity to respond We have removed Mr [redacted] name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr [redacted] is already on other companies’ mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again If that should happen we ask that you contact us and we will remove that instance of his name as well Sincerely, Customer Service Diversified Marketing Group

Diversified Marketing Group, Inc** *** *** Brainerd MN 08/22/ Revdex.com of Minnesota and North Dakota Re: *** J *** / *** *** We are in receipt of your recent letter regarding *** *** / *** ***We appreciate the opportunity to
respond Ms*** had originally placed an order for an offer sent to her in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from her checking accountPer her request, we have canceled Ms***’s order for this magazineMs*** will be receiving a refund check in the amount of $at her address provided within 7-business daysIn addition, we have removed Ms***’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailingsWe do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us againIf that should happen we ask that you contact us and we will remove that instance of her name as well Sincerely, Customer Service Diversified Marketing Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I must add that my Mother *** *** has been in a nursing home for a year now with Alzheimer's disease. I do not know anything about a five dollar check. She is in not condition to be ordering magazines. I have been paying all her bills for a year now. This check was not issued from me. Her address on her checks is still Binger, Oklahoma and this company used my address in Coweta, OK on this draft. This sounds like fraud to me. I have contacted the bank and they said they would not pay this draft

Diversified Marketing Group, Inc** *** *** Brainerd MN 06/30/ Revdex.com Denver/Boulder Re: *** *** We are in receipt of your recent letter regarding *** ***We appreciate the opportunity to respond Please provide the name of the
customer that was charged and we will be able to look into this and get this taken care of right away Sincerely, Customer Service Diversified Marketing Group

Initial Business Response /* (1000, 5, 2015/09/25) */
Diversified Marketing Group
** *** ***
*** ** XXXXX-XXXX
09/24/
Revdex.com of Minnesota and North Dakota
*** ** *** *** ***
*** ** XXXXX
Re: *** ***, Case # XXXXXXXX
We are in
receipt of your recent letter regarding *** ***We appreciate the opportunity to respond
Ms*** had originally placed an order for an offer sent to her in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from her checking accountPer her request on 09/16/2015, we have cancelled Ms***'s order for this magazineMs*** will be receiving her refund of $back to her account within the next 7-business daysIn addition, we have removed Ms***'s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailingsWe do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies' mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us againIf that should happen we ask that you contact us and we will remove that instance of her name as well
Sincerely,
Customer Service
Diversified Marketing Group

Diversified Marketing Group ** *** *** Brainerd MN 56401- 06/27/ Revdex.com of Minnesota and North Dakota SRiver Ridge Cir Burnsville MN Re: *** *** We are in receipt of your recent letter regarding *** ***.
We appreciate the opportunity to respond Ms*** had originally placed an order for an offer sent to her in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $monthly fee be debited from her checking account. Per her request, we have cancelled Ms***’s order for this magazine. Ms*** will be receiving her refund of $for the most recent issue, back to her account within the next 7-business days. In addition, we have removed Ms***’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailings. We do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us again If that should happen we ask that you contact us and we will remove that instance of her name as well Sincerely, Customer Service Diversified Marketing Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 11462357, and find that this resolution is satisfactory to me

Diversified Marketing Group, Inc** *** ***
*** ** *** 10/24/ Revdex.com *** ** *** *** ***
*** ** *** Re: Nancy *** We are in receipt of your recent letter regarding Nancy ***. We appreciate the opportunity to respond Ms
*** had originally placed an order for an offer sent to her in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from her checking account. Per her request, we have canceled Ms***’s order for this magazine. Ms*** will be receiving a refund check for the full amount of $at her address provided within 7-business days. In addition, we have removed Ms***’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailings. We do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us again. If that should happen we ask that you contact us and we will remove that instance of her name as well. Sincerely, Customer Service Diversified Marketing Group

Diversified Marketing Group, Inc** *** *** Brainerd MN 12/21/ Revdex.com SRiver Ridge Circle Burnsville, MN Re: *** *** We are in receipt of your recent letter regarding *** ***. We appreciate the opportunity to respond
Mr*** had originally placed an order for an offer sent to him in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from his checking account. Per his request on 10/13/2017, we had canceled Mr***’s order for this magazine. A physical refund check #was originally sent on 10/13/2017, but we do not show it being deposited at this time. We are voiding this previous refund check and mailing out a replacement to Mr*** today. He will be receiving this replacement refund check for the full amount of $at his address provided within 7-business days In addition, we have removed Mr***’s name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings. We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr***’s name is already on other companies’ mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again. If that should happen we ask that you contact us, and we will remove that instance of his name as well. Sincerely, Customer Service Diversified Marketing Group

Diversified Marketing Group, Inc** *** *** Brainerd MN 07/05/ Revdex.com SRiver Ridge Circle Burnsville, MN Re: *** *** We are in receipt of your recent letter regarding *** ***We appreciate the opportunity to respond Ms*** had originally placed an order for an offer sent to her in the mail by sending us a check for $which was for one issue of our magazine and a signed order form requesting that the $annual fee be debited from her checking accountShe had two subscriptions with us to two separate publicationsPer her request, we have canceled Ms***’s orders for these magazinesMs*** will be receiving a refund check in the amount of $at her address provided within 7-business daysIn addition, we have removed Ms***’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailingsWe do, however, want to caution that since we rent mailing lists from numerous sources, if Ms*** is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and in that case possible that she could receive mail from us againIf that should happen we ask that you contact us and we will remove that instance of her name as well Sincerely, Customer Service Diversified Marketing Group

Initial Business Response /* (1000, 5, 2015/09/15) */
Diversified Marketing Group
[redacted] XXXXX-XXXX
09/10/2015
Revdex.com of Minnesota and North Dakota
[redacted] River [redacted] XXXXX
Re: [redacted], Case # XXXXXXXX
We are in receipt...

of your recent letter regarding [redacted]. We appreciate the opportunity to respond.
Mr. [redacted] had originally placed an order for an offer sent to him in the mail by sending us a check for $5.00 which was for one issue of our magazine and a signed order form requesting that the $60.00 annual fee be debited from his checking account. Per his request on 09/04/2015, we have cancelled Mr. [redacted] order for this magazine. Mr. [redacted] will be receiving his refund check in the amount of $60.00 within the next 7-10 business days. In addition, we have removed Mr. [redacted] name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings. We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr. [redacted] is already on other companies' mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again. If that should happen we ask that you contact us and we will remove that instance of his name as well.
Sincerely,
Customer Service
Diversified Marketing Group
Initial Consumer Rebuttal /* (2000, 7, 2015/09/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)
I received my refund today. Thank you for canceling my order and arranging that I will receive no future mailing from you company.

Diversified Marketing Group [redacted] Brainerd MN 56401-0309     05/31/2016   Revdex.com of Minnesota and North Dakota 220 S. River Ridge Cir Burnsville MN 55337     Re: [redacted]     We are in receipt of your recent letter regarding [redacted]...

[redacted].  We appreciate the opportunity to respond.   Mr. [redacted] had originally placed an order for an offer sent to him in the mail by sending us a check for $5.00 which was for one issue of our magazine and a signed order form requesting that the $60.00 annual fee be debited from his checking account.  Per his request on 05/30/2016, we have cancelled Mr. [redacted]’s order for this magazine.  Mr. [redacted] will be receiving his refund of $60.00 back to his account within the next 7-10 business days.  In addition, we have removed Mr. [redacted]’s name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings.  We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr. [redacted] is already on other companies’ mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again.  If that should happen we ask that you contact us and we will remove that instance of his name as well.           Sincerely,   Customer Service Diversified Marketing Group

Diversified Marketing Group [redacted]     05/24/2016   Revdex.com of Minnesota and North Dakota [redacted]     Re: John [redacted]1     We are in receipt of your recent...

letter regarding John [redacted]  We appreciate the opportunity to respond.   We have removed Mr. [redacted] name from our mailing lists and we will make our best effort to suppress his name and address from any future mailings.  We do, however, want to caution that since we rent mailing lists from numerous sources, if Mr. [redacted] is already on other companies’ mailing lists, especially if his name or address were to appear differently or misspelled, it is possible that we may rent his name again and in that case possible that he could receive mail from us again.  If that should happen we ask that you contact us and we will remove that instance of his name as well.           Sincerely,   Customer Service Diversified Marketing Group

Diversified Marketing Group, Inc. [redacted] Brainerd MN 56401   2/16/2017   Revdex.com 220 S. River Ridge Circle Burnsville, MN 55337   Re: [redacted]   We are in receipt of your recent letter regarding [redacted].  We appreciate the opportunity to respond.   Ms. [redacted]...

had originally placed an order for an offer sent to her in the mail by sending us a check for $5.00 which was for one issue of our magazine and a signed order form requesting that the $60.00 annual fee be debited from her checking account.  Per her request on 2/14/2018, we had canceled Ms. [redacted]’s order for this magazine.  A physical refund check #9422 has been sent to Ms. [redacted], and she will receive this refund within 7-10 business days.  In addition, we have removed Ms. [redacted]’s name from our mailing lists and we will make our best effort to suppress her name and address from any future mailings.  We do, however, want to caution that since we rent mailing lists from numerous sources, if Ms. [redacted]’s name is already on other companies’ mailing lists, especially if her name or address were to appear differently or misspelled, it is possible that we may rent her name again and, in that case, possible that she could receive mail from us again.  If that should happen we ask that you contact us, and we will remove that instance of her name as well.        Sincerely,   Customer Service Diversified Marketing Group

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  I will be in contact again if the business does not follow through on their stated resolution.Thank you for your intervention in the matter!

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Please let me add that I appreciate the swift resolution through the efforts of the Revdex.com.The immediate response from Diversified Marketing is also admirable. However, their marketing campaigns create confusing situations for unsuspecting seniors. I'd like to encourage them to cease these practices, and encourage our older population, like me, to be more aware of what they are signing.